Account Management Consultant

"Are you a driven and customer-focused individual searching for a new opportunity to utilize your account management expertise? MetLife is seeking a highly skilled and personable Account Management Consultant to join our dynamic team. In this role, you will play a crucial role in building and maintaining strong relationships with our valued clients, while driving strategic initiatives to improve overall customer satisfaction. If you possess a proven track record of success in account management, exceptional communication and problem-solving skills, and a passion for delivering top-notch service, we want to hear from you. Join us at MetLife and take your career to the next level!"

1. Develop and maintain strong relationships with clients to ensure their needs are met and their satisfaction is maximized.
2. Conduct regular meetings with clients to understand their changing needs and provide customized solutions to meet those needs.
3. Collaborate with internal teams to ensure smooth and efficient delivery of services to clients.
4. Identify opportunities for upselling and cross-selling to increase revenue and strengthen client relationships.
5. Analyze client data and market trends to identify areas for improvement and develop strategic initiatives to enhance customer satisfaction.
6. Serve as the primary point of contact for clients, addressing their inquiries and concerns in a timely and professional manner.
7. Utilize effective communication and negotiation skills to resolve any conflicts or issues that may arise with clients.
8. Keep abreast of industry developments and competitors' activities to make proactive recommendations and stay ahead of the curve.
9. Maintain accurate records of client interactions and provide regular reports to management on client satisfaction and account performance.
10. Act as a brand ambassador for MetLife, promoting our products and services and reinforcing our commitment to exceptional customer service.
11. Stay updated on relevant laws and regulations related to the insurance industry to ensure compliance with all policies and procedures.
12. Continuously strive to improve processes and procedures to enhance the overall client experience.

According to JobzMall, the average salary range for a Account Management Consultant in Irvine, CA, USA is $50,000 - $100,000 per year. This range can vary depending on the specific company, industry, and level of experience of the consultant. Additionally, factors such as bonuses, commissions, and benefits can also impact the overall salary.

MetLife, Inc. provides insurance and financial services to individual and institutional customers. It offers life insurance, annuities, automobile and homeowner's insurance and retail banking services to individuals as well as group insurance, reinsurance and retirement and savings products and services. The company operates its business through six segments: Retail, Group, Voluntary and Worksite Benefits, Corporate Benefit Funding, Latin America, Asia, and Europe, the Middle East and Africa.