Account Manager

Welcome to MetLife, a leading global provider of insurance, annuities, and employee benefit programs. We are looking for a highly motivated and experienced Account Manager to join our team. As an Account Manager, you will be responsible for managing and growing relationships with our key clients. This is a unique opportunity to work in a dynamic and collaborative environment, where your skills and expertise will be valued and recognized. We are seeking candidates who are passionate about customer service, possess excellent communication and organizational skills, and have a track record of exceeding targets. If you are looking for a challenging and rewarding career opportunity, we encourage you to apply for this role.

1. Manage and maintain relationships with key clients to ensure their needs and expectations are met.
2. Develop and implement strategies to grow and retain client accounts.
3. Act as the main point of contact for clients, addressing any inquiries or concerns in a timely and professional manner.
4. Collaborate with cross-functional teams, including sales, underwriting, and claims, to provide a seamless experience for clients.
5. Analyze and interpret client data to identify areas for improvement and make recommendations for increasing client satisfaction and retention.
6. Meet or exceed sales targets by actively promoting and selling MetLife's products and services to existing clients.
7. Conduct regular reviews and presentations with clients to discuss their insurance and benefit needs and provide recommendations for customized solutions.
8. Stay informed about industry trends, market changes, and competitors' offerings to effectively position MetLife's products and services.
9. Maintain accurate records of client interactions and sales activities in the CRM system.
10. Represent MetLife in a professional and positive manner at all times, adhering to company policies and procedures.
11. Continuously develop and enhance knowledge of MetLife's products and services, as well as industry regulations and compliance requirements.
12. Collaborate with internal teams to identify and resolve any issues or concerns raised by clients in a timely manner.
13. Provide exceptional customer service and build strong relationships with clients to promote loyalty and retention.
14. Proactively identify opportunities for growth within existing client accounts and present new products and services to meet their evolving needs.
15. Participate in training and development programs to enhance skills and knowledge required for the role.

According to JobzMall, the average salary range for a Account Manager in Chicago, IL, USA is between $60,000 - $90,000 per year. This range can vary depending on factors such as experience, industry, and company size. Some companies may also offer additional benefits, bonuses, and commission opportunities.

MetLife, Inc. provides insurance and financial services to individual and institutional customers. It offers life insurance, annuities, automobile and homeowner's insurance and retail banking services to individuals as well as group insurance, reinsurance and retirement and savings products and services. The company operates its business through six segments: Retail, Group, Voluntary and Worksite Benefits, Corporate Benefit Funding, Latin America, Asia, and Europe, the Middle East and Africa.