Billing Account Representative

At MetLife, we are seeking a dynamic and highly motivated Billing Account Representative to join our team. In this role, you will be responsible for providing excellent customer service to our clients, processing billing information, and resolving any issues related to accounts.The ideal candidate for this position must possess excellent customer service skills, strong organizational skills, and the ability to communicate effectively with customers and team members. Additionally, they should have a strong attention to detail, the ability to work in a fast-paced environment, and the ability to learn new technologies quickly.If you are passionate about providing exceptional customer service and have a keen eye for detail, then we want to hear from you. Join our team at MetLife and help us provide outstanding customer service to our clients.

Responsibilities: • Provide excellent customer service to clients. • Process billing information. • Resolve any customer account issues. • Maintain accurate records and documentation. • Respond to customer inquiries in a timely manner. • Ensure customer satisfaction. • Work in a fast-paced environment. • Learn new technologies quickly. • Communicate effectively with customers and team members. • Demonstrate strong organizational skills. • Follow up on customer orders and inquiries. • Maintain customer confidentiality. • Ensure compliance with company policies and procedures.

According to JobzMall, the average salary range for a Billing Account Representative in Cary, NC, USA is $31,000 to $42,000 per year. The median salary is approximately $36,500. This salary range may vary depending on experience, education, and other factors.

MetLife, Inc. provides insurance and financial services to individual and institutional customers. It offers life insurance, annuities, automobile and homeowner's insurance and retail banking services to individuals as well as group insurance, reinsurance and retirement and savings products and services. The company operates its business through six segments: Retail, Group, Voluntary and Worksite Benefits, Corporate Benefit Funding, Latin America, Asia, and Europe, the Middle East and Africa.