MetLife is looking for an experienced Claims Adjuster to join our team and make a positive impact in our organization. The Claims Adjuster will be responsible for evaluating claims submitted by policyholders to ensure that the claims are valid and adhering to company policy. This position requires an individual who is highly organized, detail-oriented, and possesses excellent communication and problem-solving skills.The ideal candidate should have prior experience as a Claims Adjuster, preferably in the insurance industry. We are also looking for someone who has a good knowledge of insurance laws and regulations, and who is comfortable dealing with customers and other stakeholders. To be successful in this role, you must have great interpersonal skills to effectively resolve customer issues, as well as a strong sense of ethics and professionalism.
Responsibilities:
- Evaluate claims submitted by policyholders to ensure they comply with company policy.
- Utilize excellent communication and problem-solving skills to resolve customer issues.
- Maintain professional and ethical standards when dealing with customers and other stakeholders.
- Monitor and track claims to ensure timely processing and follow-up.
- Research and analyze data to determine the validity of claims.
- Utilize knowledge of insurance laws and regulations to enforce company policy.
- Prepare and submit detailed reports to management.
- Investigate any fraudulent claims and take appropriate action.
- Adhere to all company policies and procedures.
- Provide excellent customer service to policyholders.
Excellent Communication Skills
Detail-Oriented
Strong Organizational Skills
Ability To Work Independently And Collaboratively
Knowledge Of Relevant Laws And Regulations
Proficient In Computer Applications
Analytical And Problem-Solving Skills
Previous Experience With Claims Adjusting
Data Entry
Time Management
Attention to detail
Problem Solving
Organizational Skills
Written Communication
Negotiation
customer service
Claims Processing
Report Writing
Risk assessment
Interpersonal Communication
Financial acumen
Technical Proficiency
analyzing data
Communication
Leadership
Time management
Interpersonal Skills
creativity
Organization
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Claims Adjuster in Charlotte, NC, USA is $45,000 - $75,000 per year. This range is an estimate and may vary depending on the individual's experience, education, and qualifications.
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MetLife, Inc. provides insurance and financial services to individual and institutional customers. It offers life insurance, annuities, automobile and homeowner's insurance and retail banking services to individuals as well as group insurance, reinsurance and retirement and savings products and services. The company operates its business through six segments: Retail, Group, Voluntary and Worksite Benefits, Corporate Benefit Funding, Latin America, Asia, and Europe, the Middle East and Africa.

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