MetLife is seeking an experienced and motivated Client Services Consultant to join our team. We are looking for an individual who is passionate about providing outstanding customer service and has a strong commitment to excellence. As a Client Services Consultant, you will be responsible for providing comprehensive customer service and problem-solving support to our clients. You will be expected to anticipate and identify customer needs, and provide proactive solutions to ensure customer satisfaction.The ideal candidate must have excellent communication skills, both verbal and written, and strong analytical and problem-solving abilities. This position requires an individual with a high level of organizational skills to manage multiple tasks and prioritize customer service requests. We are looking for someone with an outgoing personality and the ability to quickly develop relationships with our clients. The successful candidate must also have a minimum of two years of customer service experience in the financial services industry.If you possess the above qualifications and have a passion for providing exceptional customer service, we would love to hear from you!
Responsibilities: • Provide comprehensive customer service and problem-solving support to clients • Anticipate and identify customer needs, and provide proactive solutions to ensure customer satisfaction • Maintain high level of organizational skills to manage multiple tasks and prioritize customer service requests • Develop relationships with clients • Utilize excellent communication skills, both verbal and written • Demonstrate strong analytical and problem-solving abilities • Possess a minimum of two years of customer service experience in the financial services industry
Proficient In Microsoft Office Suite
Excellent Customer Service Skills
Strong Written And Verbal Communication Skills
Ability To Manage Multiple Tasks Simultaneously
Ability To Work Collaboratively In A Team Environment
Analytical And Problem Solving Abilities
Knowledge Of Insurance Industry And Products
Bilingual Language Skills (Spanish Or Other Foreign Language)
Documentation
Networking
Communication
Sales
Negotiation
Compliance
Listening
Teamwork
Analytical
Problem-Solving
Adaptability
Organizational
Interpersonal
Time-Management
Customer-Service
Communication
Leadership
Time management
Interpersonal Skills
creativity
Organization
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Client Services Consultant in Tampa, FL, USA is $47,000 - $58,000. This salary range is based on experience level, company size, and the type of client services offered.
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MetLife, Inc. provides insurance and financial services to individual and institutional customers. It offers life insurance, annuities, automobile and homeowner's insurance and retail banking services to individuals as well as group insurance, reinsurance and retirement and savings products and services. The company operates its business through six segments: Retail, Group, Voluntary and Worksite Benefits, Corporate Benefit Funding, Latin America, Asia, and Europe, the Middle East and Africa.

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