MetLife

Client Services Consultant

MetLife

Tampa, FL, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

MetLife is seeking an experienced and motivated Client Services Consultant to join our team. We are looking for an individual who is passionate about providing outstanding customer service and has a strong commitment to excellence. As a Client Services Consultant, you will be responsible for providing comprehensive customer service and problem-solving support to our clients. You will be expected to anticipate and identify customer needs, and provide proactive solutions to ensure customer satisfaction.The ideal candidate must have excellent communication skills, both verbal and written, and strong analytical and problem-solving abilities. This position requires an individual with a high level of organizational skills to manage multiple tasks and prioritize customer service requests. We are looking for someone with an outgoing personality and the ability to quickly develop relationships with our clients. The successful candidate must also have a minimum of two years of customer service experience in the financial services industry.If you possess the above qualifications and have a passion for providing exceptional customer service, we would love to hear from you!

Responsibilities: • Provide comprehensive customer service and problem-solving support to clients • Anticipate and identify customer needs, and provide proactive solutions to ensure customer satisfaction • Maintain high level of organizational skills to manage multiple tasks and prioritize customer service requests • Develop relationships with clients • Utilize excellent communication skills, both verbal and written • Demonstrate strong analytical and problem-solving abilities • Possess a minimum of two years of customer service experience in the financial services industry

Where is this job?
This job is located at Tampa, FL, USA
Job Qualifications
  • Proficient In Microsoft Office Suite

  • Excellent Customer Service Skills

  • Strong Written And Verbal Communication Skills

  • Ability To Manage Multiple Tasks Simultaneously

  • Ability To Work Collaboratively In A Team Environment

  • Analytical And Problem Solving Abilities

  • Knowledge Of Insurance Industry And Products

  • Bilingual Language Skills (Spanish Or Other Foreign Language)

Required Skills
  • Documentation

  • Networking

  • Communication

  • Sales

  • Negotiation

  • Compliance

  • Listening

  • Teamwork

  • Analytical

  • Problem-Solving

  • Adaptability

  • Organizational

  • Interpersonal

  • Time-Management

  • Customer-Service

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Client Services Consultant in Tampa, FL, USA is $47,000 - $58,000. This salary range is based on experience level, company size, and the type of client services offered.

Additional Information
MetLife is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 9th, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About MetLife

MetLife, Inc. provides insurance and financial services to individual and institutional customers. It offers life insurance, annuities, automobile and homeowner's insurance and retail banking services to individuals as well as group insurance, reinsurance and retirement and savings products and services. The company operates its business through six segments: Retail, Group, Voluntary and Worksite Benefits, Corporate Benefit Funding, Latin America, Asia, and Europe, the Middle East and Africa.

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