At MetLife, we are looking for an enthusiastic and experienced Customer Service Associate to join our team and make a difference in our customers’ lives. In this role, you will be responsible for providing outstanding customer service to our clients, as well as delivering a seamless and high-quality customer experience.To be successful in this role, you should have excellent communication and problem-solving skills, and be highly organized. You must also be comfortable interacting with customers over the phone and in person. In addition, you should be able to work independently and as part of a team, as well as possess strong attention to detail. Finally, you should be able to adapt quickly to changing customer demands and environments.If you think you have the skills and experience to be an amazing Customer Service Associate at MetLife, we would love to hear from you!
Responsibilities:
- Provide excellent customer service to MetLife clients and ensure a seamless and high-quality customer experience.
- Utilize strong communication and problem-solving skills to resolve customer inquiries and issues.
- Interact with customers over the phone and in person.
- Work independently and as part of a team.
- Maintain a high level of attention to detail.
- Adapt quickly to changing customer demands and environments.
- Perform other duties as assigned.
Ability To Work In A Fast-Paced Environment
Ability To Work Independently And In A Team Environment
Excellent Customer Service Skills
Proficient Computer Skills
Strong Verbal Communication Skills
Problem-Solving And Decision-Making Ability
Familiarity With Insurance Products
Self-Motivated With A Positive Attitude
Communication
Listening
Teamwork
Empathy
Organization
Patience
Problem-Solving
Flexibility
Adaptability
Multi-tasking
Interpersonal
supportive
Time-Management
Conflict-Resolution
Product-Knowledge
Communication
Emotional Intelligence
Leadership
Time management
Organization
Critical thinking
Teamwork
collaboration
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Customer Service Associate is between $25,000 and $45,000 per year. The salary range can vary depending on experience, company size, location, and other factors.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
MetLife, Inc. provides insurance and financial services to individual and institutional customers. It offers life insurance, annuities, automobile and homeowner's insurance and retail banking services to individuals as well as group insurance, reinsurance and retirement and savings products and services. The company operates its business through six segments: Retail, Group, Voluntary and Worksite Benefits, Corporate Benefit Funding, Latin America, Asia, and Europe, the Middle East and Africa.

Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started