Customer Service Representative

At MetLife, we are always looking for passionate and customer-oriented individuals to join our team. We are currently seeking a Customer Service Representative who can provide excellent service to our clients and help create positive experiences. If you have a knack for problem-solving, strong communication skills, and a commitment to customer satisfaction, we want to hear from you!The ideal candidate for this role will have at least two years of customer service experience, be highly organized, and have a track record of providing solutions to customers in a timely manner. Additionally, you should be comfortable using various types of technology and have the ability to work in a fast-paced environment. If you have a passion for helping others and are looking for a challenging and rewarding role at an established company, this could be the perfect opportunity for you!

Responsibilities:

1. Provide excellent customer service to clients and create positive experiences.
2. Utilize problem-solving skills to resolve customer inquiries and issues in a timely manner.
3. Respond to customer inquiries and requests in a polite and professional manner.
4. Utilize various types of technology to assist in customer service activities.
5. Maintain a thorough knowledge of products and services offered by MetLife.
6. Maintain open communication with customers and colleagues.
7. Ensure customer satisfaction by following up on customer inquiries and requests.
8. Track customer service data and provide feedback and reports as needed.
9. Perform other duties as assigned.

According to JobzMall, the average salary range for a Customer Service Representative in Tampa, FL, USA is between $28,000 and $41,000 per year.

MetLife, Inc. provides insurance and financial services to individual and institutional customers. It offers life insurance, annuities, automobile and homeowner's insurance and retail banking services to individuals as well as group insurance, reinsurance and retirement and savings products and services. The company operates its business through six segments: Retail, Group, Voluntary and Worksite Benefits, Corporate Benefit Funding, Latin America, Asia, and Europe, the Middle East and Africa.