MetLife

Long Term Disability Claims Specialist

MetLife

New York, NY, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

If you are a proactive problem solver with a passion for helping people, then you are the perfect candidate for the Long Term Disability Claims Specialist position at MetLife. In this role, you will be responsible for managing a portfolio of disability claims and providing high-quality customer service to our customers. To be successful in this role, you must have a minimum of two years of experience in the disability insurance industry, excellent communication skills, and a thorough understanding of applicable laws and regulations. If you are looking for an opportunity to make a real difference in the lives of our customers and to join a team of dedicated professionals, then we want to hear from you!

Responsibilities:

  1. Manage a portfolio of long-term disability claims, ensuring accurate and timely processing.
  2. Provide high-quality customer service to customers, responding to inquiries in a timely and professional manner.
  3. Handle claims in a manner that is compliant with applicable laws and regulations.
  4. Utilize problem-solving skills to identify and resolve customer issues.
  5. Maintain accurate records of customer interactions and claim status updates.
  6. Monitor claims for accuracy and completeness, and follow up with customers as needed.
  7. Work collaboratively with other team members to ensure timely processing of claims.
  8. Stay up to date on changes in laws and regulations related to long-term disability claims.
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • High Degree Of Accuracy And Attention To Detail

  • Excellent Verbal And Written Communication Skills

  • Excellent Organizational Skills

  • Ability To Work Independently

  • Proficiency In Microsoft Office

  • Knowledge Of Medical Terminology

  • Thorough Understanding Of Long-Term Disability Claims Processes

  • Previous Experience In Long-Term Disability Claims Processing

Required Skills
  • Documentation

  • Research

  • Communication

  • Compliance

  • Technical

  • Collaboration

  • Problem-Solving

  • Organizational

  • Advocate

  • Decision-Making

  • Interpersonal

  • Time-Management

  • Investigating

  • Analyze

  • Negotiate

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Long Term Disability Claims Specialist in New York, NY, USA is between $55,000 and $108,000 per year. The median salary for this position is $83,000 per year. The salary range can vary depending on experience, location, and other factors.

Additional Information
MetLife is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 9th, 2023
Apply BeforeMay 22nd, 2025
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About MetLife

MetLife, Inc. provides insurance and financial services to individual and institutional customers. It offers life insurance, annuities, automobile and homeowner's insurance and retail banking services to individuals as well as group insurance, reinsurance and retirement and savings products and services. The company operates its business through six segments: Retail, Group, Voluntary and Worksite Benefits, Corporate Benefit Funding, Latin America, Asia, and Europe, the Middle East and Africa.

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