Long Term Disability Claims Specialist I

Are you passionate about helping individuals during difficult times? Do you have a keen eye for detail and excellent problem-solving skills? MetLife is seeking a dedicated and compassionate Long Term Disability Claims Specialist I to join our team. As a key member of our organization, you will play a crucial role in helping our customers navigate the complex process of filing and managing long term disability claims. We are looking for someone who is empathetic, organized, and has strong communication skills to provide exceptional support to our customers. If you are ready to make a positive impact in people's lives and have the necessary qualifications, we want to hear from you.

1. Assist customers with filing and managing long term disability claims.
2. Provide exceptional customer service by actively listening and demonstrating empathy towards customers' needs.
3. Conduct thorough and accurate reviews of disability claims, including gathering and reviewing medical records, policy information, and other necessary documentation.
4. Analyze complex information and make sound decisions based on company policies and procedures.
5. Communicate with customers, medical professionals, and other relevant parties to obtain and clarify information related to disability claims.
6. Adhere to strict timelines and deadlines to ensure timely processing of claims.
7. Collaborate with team members and other departments to ensure efficient and effective claim resolution.
8. Maintain detailed and accurate records of claim activities and status updates.
9. Continuously strive to improve processes and procedures to enhance customer experience and increase efficiency.
10. Keep up-to-date with changes in policies, regulations, and industry standards related to disability claims.
11. Provide guidance and support to customers on their rights and responsibilities throughout the claims process.
12. Protect the company's interests by identifying and addressing potential fraud or misuse of benefits.
13. Maintain confidentiality and handle sensitive information with tact and discretion.
14. Participate in training and development activities to enhance skills and knowledge related to disability claims management.
15. Uphold the company's values and represent MetLife in a professional and ethical manner.

According to JobzMall, the average salary range for a Long Term Disability Claims Specialist I in United States is between $44,000 and $53,000 per year. However, this can vary depending on factors such as experience, location, and the specific company or industry. Some may earn a higher salary with bonuses and other benefits.

MetLife, Inc. provides insurance and financial services to individual and institutional customers. It offers life insurance, annuities, automobile and homeowner's insurance and retail banking services to individuals as well as group insurance, reinsurance and retirement and savings products and services. The company operates its business through six segments: Retail, Group, Voluntary and Worksite Benefits, Corporate Benefit Funding, Latin America, Asia, and Europe, the Middle East and Africa.