Technical Account Manager

The TAM is responsible for the overall growth, quality, and satisfaction of the customer’s services relationship. The TAM will partner with our customers to ascertain their information technology priorities to set a long-term strategy for service delivery that aligns to their business objectives. The TAM is responsible for excellent delivery of services across the entire support lifecycle, including Service Delivery Planning, Service Delivery Management, Incident Management / Escalations and Proactive Remediation Services. Focus on creating a compelling customer experience. Creates a strategic relationship with key stakeholders within our customer organizations, including the IT Directors, CTO, CIO, and Line of Business leaders as well as technology professionals.

According to JobzMall, the average salary range for a Technical Account Manager in 8045 Arco Corporate Dr, Raleigh, NC 27617, USA is between $58,000 and $72,000 per year. This salary range may vary depending on the industry, company, experience, and qualifications of the individual.

At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world.