Moffitt Cancer Center

IT Support Technician

Moffitt Cancer Center

Tampa, FL, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Moffitt Cancer Center is looking for an experienced and motivated IT Support Technician to join our team and provide superior service to our patients and employees. The ideal candidate will have excellent customer service skills, a strong technical background, and the ability to troubleshoot complex computer systems. We are looking for someone who is reliable, organized, and who is comfortable working in a fast-paced environment. The successful candidate will be a self-starter who is capable of working independently as well as in a team setting.The IT Support Technician will be responsible for providing technical support to the Moffitt Cancer Center. This position is ideal for an individual who has a passion for technology and is eager to assist our patients and staff.

Responsibilities:

  1. Provide technical support to Moffitt Cancer Center patients and staff.
  2. Troubleshoot and resolve complex computer system issues.
  3. Respond to user inquiries in a timely manner.
  4. Maintain and update records of all IT requests.
  5. Install and configure new software and hardware.
  6. Monitor and maintain server performance and security.
  7. Manage and maintain IT network.
  8. Research and recommend new technologies to improve Moffitt Cancer Center operations.
  9. Document and update IT policies and procedures.
  10. Provide training and support to staff on IT related topics.
Where is this job?
This job is located at Tampa, FL, USA
Job Qualifications
  • Bachelor's Degree In Computer Science

  • Excellent Customer Service Skills

  • Or Related Field

  • Information Technology

  • Experience Troubleshooting

  • Maintaining

  • And Installing Computer Hardware

  • Software

  • And Networks

  • Working Knowledge Of Windows And Mac Operating Systems

  • Ability To Troubleshoot And Solve Complex Technical Problems

  • Ability To Work In A Fast-Paced Environment

  • Knowledge Of Network Security Protocols

  • Experience With It Ticket

Required Skills
  • Security

  • Networking

  • Windows

  • Linux

  • Troubleshooting

  • Software

  • customer service

  • Cloud

  • VPN

  • Mac

  • hardware

  • Helpdesk

  • Systems

  • Data

  • Remote

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • self-motivation

  • Critical thinking

  • Organizational skills

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a IT Support Technician in Tampa, FL, USA is $35,000 to $60,000 per year. This range varies depending on the size and scope of the organization, as well as the experience and qualifications of the individual. Salaries can also be influenced by the availability of IT Support Technicians in the area, as well as the demand for their skills.

Additional Information
Moffitt Cancer Center is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 28th, 2023
Apply BeforeMay 22nd, 2025
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About Moffitt Cancer Center

Moffitt is dedicated to one lifesaving mission: to contribute to the prevention and cure of cancer. The Tampa-based facility is one of only 52 National Cancer Institute-designated Comprehensive Cancer Centers, a distinction that recognizes Moffitt’s scientific excellence, multidisciplinary research, and robust training and education. Moffitt’s expert nursing staff is recognized by the American Nurses Credentialing Center with Magnet® status, its highest distinction.

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