
IT Support Technician
Moffitt Cancer Center is looking for an experienced and motivated IT Support Technician to join our team and provide superior service to our patients and employees. The ideal candidate will have excellent customer service skills, a strong technical background, and the ability to troubleshoot complex computer systems. We are looking for someone who is reliable, organized, and who is comfortable working in a fast-paced environment. The successful candidate will be a self-starter who is capable of working independently as well as in a team setting.The IT Support Technician will be responsible for providing technical support to the Moffitt Cancer Center. This position is ideal for an individual who has a passion for technology and is eager to assist our patients and staff.
Responsibilities:
- Provide technical support to Moffitt Cancer Center patients and staff.
- Troubleshoot and resolve complex computer system issues.
- Respond to user inquiries in a timely manner.
- Maintain and update records of all IT requests.
- Install and configure new software and hardware.
- Monitor and maintain server performance and security.
- Manage and maintain IT network.
- Research and recommend new technologies to improve Moffitt Cancer Center operations.
- Document and update IT policies and procedures.
- Provide training and support to staff on IT related topics.
Bachelor's Degree In Computer Science
Excellent Customer Service Skills
Or Related Field
Information Technology
Experience Troubleshooting
Maintaining
And Installing Computer Hardware
Software
And Networks
Working Knowledge Of Windows And Mac Operating Systems
Ability To Troubleshoot And Solve Complex Technical Problems
Ability To Work In A Fast-Paced Environment
Knowledge Of Network Security Protocols
Experience With It Ticket
Security
Networking
Windows
Linux
Troubleshooting
Software
customer service
Cloud
VPN
Mac
hardware
Helpdesk
Systems
Data
Remote
Communication
Leadership
Problem Solving
Time management
Interpersonal Skills
self-motivation
Critical thinking
Organizational skills
Teamwork
Adaptability
According to JobzMall, the average salary range for a IT Support Technician in Tampa, FL, USA is $35,000 to $60,000 per year. This range varies depending on the size and scope of the organization, as well as the experience and qualifications of the individual. Salaries can also be influenced by the availability of IT Support Technicians in the area, as well as the demand for their skills.
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Moffitt is dedicated to one lifesaving mission: to contribute to the prevention and cure of cancer. The Tampa-based facility is one of only 52 National Cancer Institute-designated Comprehensive Cancer Centers, a distinction that recognizes Moffitt’s scientific excellence, multidisciplinary research, and robust training and education. Moffitt’s expert nursing staff is recognized by the American Nurses Credentialing Center with Magnet® status, its highest distinction.

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