Morgan Stanley

Morgan Stanley Fund Services - Senior Investor Services Representative

Morgan Stanley

Hong Kong
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Morgan Stanley, we pride ourselves on providing exceptional financial services to our clients. As a Senior Investor Services Representative on our Fund Services team, you will play a crucial role in ensuring the satisfaction and success of our investors. We are seeking an experienced and driven individual with a strong understanding of the financial industry and a passion for delivering top-notch customer service. If you are a highly motivated team player with excellent communication skills and a knack for problem-solving, we invite you to apply for this exciting opportunity at Morgan Stanley.

  1. Provide exceptional customer service to clients, ensuring their satisfaction and success.
  2. Serve as a liaison between investors and the company, handling inquiries, concerns, and requests in a timely and professional manner.
  3. Utilize in-depth knowledge of the financial industry to assist clients with their investment needs and goals.
  4. Collaborate with team members to effectively manage and resolve complex investor issues.
  5. Maintain accurate and detailed records of all client interactions and transactions.
  6. Stay up-to-date with industry regulations and company policies to ensure compliance.
  7. Continuously seek opportunities to improve processes and enhance the overall customer experience.
  8. Build and maintain strong relationships with clients, fostering trust and loyalty.
  9. Act as a mentor and resource for junior team members, providing guidance and support as needed.
  10. Represent the company in a positive and professional manner at all times.
Where is this job?
This job is located at Hong Kong
Job Qualifications
  • Excellent Communication And Interpersonal Skills.

  • Bachelor's Degree In Finance, Accounting, Or A Related Field.

  • Minimum Of 3-5 Years Of Experience In Fund Services Or Investor Services At A Financial Institution.

  • Strong Knowledge Of Investment Products And Fund Structures.

  • Experience In Managing Client Relationships And Providing Exceptional Customer Service.

Required Skills
  • Risk Management

  • Financial Analysis

  • Relationship Building

  • Investor relations

  • Fund accounting

  • Regulatory compliance

  • Portfolio analysis

  • Client management

  • performance tracking

  • Investment Reporting

  • Trade Settlement

  • Due Dil

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Morgan Stanley Fund Services - Senior Investor Services Representative in Hong Kong is HK$400,000 to HK$600,000 per year. This is equivalent to approximately US$51,000 to US$76,000 per year. However, the specific salary for this position may vary depending on factors such as experience, qualifications, and job performance. Additionally, salaries may also be affected by the current economic climate and industry trends.

Additional Information
Morgan Stanley is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 23rd, 2025
Apply BeforeMay 23rd, 2025
This job posting is from a verified source. 

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About Morgan Stanley

Morgan Stanley provides investment banking products and services to its clients and customers including corporations, governments, financial institutions, and individuals. It operates through the following business segments: Institutional Securities, Wealth Management, and Investment Management. The Institutional Services segment provides financial advisory, capital-raising services, and related financing services on behalf of institutional investors.

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