Patient Representative

Act as liaison to strengthen the relationship between the Medical Center and patients and their families, effect resolution to problems, and assist in potential crisis situations. Receives and responds to referrals from patients/families, professionals and administrative staff and the community. Assist and responds to crisis situations, and reactions of patients/families. Explains risks and benefits to patients, ensuring that all necessary precautions and alternatives were discussed. Advises patient/families of “Patient’s Bill of Rights” and of patient’s responsibilities. Assists in cases where patient is threatening to leave the hospital against medical advice. Responds to patient problems, concerns and unmet needs to promote patient satisfaction with services.

According to JobzMall, the average salary range for a Patient Representative in 3201 Kings Hwy, Brooklyn, NY 11234, USA is between $40,000 and $50,000 per year. This range may vary depending on a variety of factors such as experience, employer, and qualifications.

The Mount Sinai Health System is a hospital network in New York City. It was formed in September 2013 by merging the operations of Continuum Health Partners and the Mount Sinai Medical Center. The Health System is structured around eight hospital campuses and the Icahn School of Medicine at Mount Sinai.