Academic Counselor

This Counselor will be a leader of positive, student-focused change, highly self-motivated and eager to assist students and teammates, as well as, being adaptable to a fast-paced work environment. Assist students with class scheduling (adds, drops, and withdrawals) and provide guidance with enrollment related issues (pre-requisites, holds, status, etc.). Discuss basic career advising and goal setting (i.e., career paths, appropriate majors, etc.) Support current student communication queues across all channels including telephony, chat, SMS and email providing students with institutional resources and information. Thoroughly document all student engagement and communications within CRM. Escalate or de-escalate complex student issues and questions. Develop, maintain and contribute to department best practices, SOPs and student success strategies.

According to JobzMall, the average salary range for a Academic Counselor in 3678 Aero Ct, San Diego, CA 92123, USA is between $48,000 and $71,000 per year. Salaries will vary depending on experience, qualifications, and other factors.

At National University, we believe it’s not just about the degrees our students earn, but the degree to which they use them. Since 1971, we have supported working professionals who want to be a powerful force for positive change. That’s why we make education accessible to adults who live and work in the real world. It’s why we were the first to develop a flexible, one-class-per-month format.