Agent, Inbound Sales - Pet
Welcome to Nationwide Mutual Insurance! We are seeking a highly motivated and customer-focused individual to join our team as an Agent for Inbound Sales, specializing in pet insurance. As an Agent, you will be responsible for providing exceptional service to our clients, promoting and selling our pet insurance products, and building strong relationships with pet owners. We are looking for someone with a passion for animals and sales, who is able to thrive in a fast-paced and dynamic environment. If you are a driven individual with excellent communication skills and a desire to help pet owners protect their furry family members, we encourage you to apply for this exciting opportunity.
- Provide exceptional customer service to clients inquiring about pet insurance policies.
- Promote and sell pet insurance products to potential customers.
- Build and maintain strong relationships with pet owners.
- Demonstrate a passion for animals and knowledge of pet insurance industry.
- Meet and exceed sales targets and goals set by the company.
- Utilize effective communication skills to educate and inform clients about our pet insurance options.
- Handle inbound sales calls with professionalism and enthusiasm.
- Maintain accurate and up-to-date knowledge of company policies, products, and procedures.
- Adhere to company guidelines and ethical standards in all customer interactions.
- Collaborate with team members to ensure a positive and efficient work environment.
- Continuously seek opportunities to improve sales techniques and customer service skills.
- Represent the company in a positive and professional manner at all times.
- Keep up-to-date with industry trends and developments in pet insurance.
- Maintain confidentiality and handle sensitive customer information with care.
- Uphold Nationwide's values and mission in all aspects of the job.
Knowledge Of Pet Insurance Products: The Agent Should Have A Thorough Understanding Of The Various Pet Insurance Products Offered By Nationwide Mutual Insurance. This Includes Coverage Options, Pricing, And Exclusions.
Sales Experience: The Ideal Candidate Should Have A Strong Sales Background, With A Proven Track Record Of Meeting And Exceeding Sales Targets. This Could Include Experience In Insurance Sales, Customer Service, Or Related Fields.
Communication Skills: As An Inbound Sales Agent, Effective Communication Skills Are Essential. This Includes The Ability To Actively Listen To Customer Needs, Ask Relevant Questions, And Explain Complex Insurance Concepts In A Clear And Concise Manner.
Customer Service Orientation: Nationwide Mutual Insurance Prides Itself On Providing Exceptional Customer Service. The Agent Should Have A Customer-Centric Mindset And Be Able To Handle Customer Inquiries And Concerns With Empathy And Professionalism.
Technical Proficiency: In Addition To Traditional Sales Skills, The Agent Should Also Be Comfortable Using Various Software Programs And Technology Platforms To Assist Customers And Process Sales Transactions. This Could Include Customer Relationship Management (Crm) Software, Online Chat Tools, And Document Management Systems.
Communication Skills
Time Management
Product knowledge
Negotiation
customer service
Relationship Building
Active listening
Problem-Solving
Adaptability
up-selling
Sales Techniques
Multit
Communication
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
collaboration
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Agent, Inbound Sales - Pet in California, USA is between $34,000 and $55,000 per year. Salaries may vary depending on location, experience, and company.
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Nationwide Mutual Insurance Company and affiliated companies, commonly shortened to Nationwide, is a group of large U.S. insurance and financial services companies based in Columbus, Ohio. The company also operates regional headquarters in Scottsdale, Arizona; Des Moines, Iowa and San Antonio, Texas.
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