Nationwide Mutual Insurance

Dallas, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Nationwide Mutual Insurance, we are looking for an experienced Claims Adjuster to join our team and help provide our customers with exceptional service. The successful candidate must have a passion for helping people as well as a strong background in claims management and customer service.The Claims Adjuster will be responsible for ensuring timely and accurate processing of our customers’ claims. This position requires excellent communication and negotiation skills as well as strong problem-solving abilities. The successful candidate must be able to work independently and have the ability to make sound decisions in a fast-paced environment.The ideal candidate will have a minimum of 3 years of experience in a claims-related role and a Bachelor’s degree in a related field. Additionally, experience working with an insurance company is preferred. The Claims Adjuster must be able to work independently, demonstrate excellent customer service skills, and have exemplary communication and problem-solving skills.We are looking for an individual with a strong dedication to delivering outstanding customer service and a commitment to excellence. At Nationwide Mutual Insurance, we are proud to provide our customers with exceptional service and we are confident that the successful candidate will be an excellent addition to our team.

Responsibilities of the Claims Adjuster:

  1. Process customer claims in a timely and accurate manner.
  2. Establish relationships with customers and respond to customer inquiries.
  3. Negotiate settlements on complex cases.
  4. Analyze customer needs and develop solutions to meet those needs.
  5. Utilize claims management software and other systems to record and manage claims.
  6. Maintain records and provide reports as needed.
  7. Monitor and review claim files to ensure accuracy and compliance with company policies.
  8. Investigate and resolve disputes with customers and other parties.
  9. Provide training and guidance to other staff members on claims-related matters.
  10. Remain up-to-date on changes in industry regulations, policies, and procedures.
Where is this job?
This job is located at Dallas, TX, USA
Job Qualifications
  • Bachelor's Degree In Business

  • Accounting

  • Or Related Field

  • Proficiency In Microsoft Office Suite

  • Strong Analytical And Problem-Solving Skills

  • Excellent Written And Verbal Communication Skills

  • Finance

  • Ability To Effectively Manage Time And Prioritize Workload

  • Knowledge Of Insurance Contracts And Applicable Laws

  • Working Knowledge Of Claims Processing Systems

  • Ability To Make Sound Decisions While Under Pressure

Required Skills
  • Documenting

  • Interpreting

  • Problem-Solving

  • Reviewing

  • Managing

  • communicating

  • Negotiating

  • Analyzing

  • Verifying

  • Resolving

  • Investigating

  • Mediating

  • Advocating

  • Comparing

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • flexibility

  • Critical thinking

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Claims Adjuster in Dallas, TX, USA is $40,000 - $73,000 per year. This range is based on the claims adjuster's experience, qualifications, and job responsibilities.

Additional Information
Nationwide Mutual Insurance is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 27th, 2023
Apply BeforeFebruary 22nd, 2025
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About Nationwide Mutual Insurance

Nationwide Mutual Insurance Company and affiliated companies, commonly shortened to Nationwide, is a group of large U.S. insurance and financial services companies based in Columbus, Ohio. The company also operates regional headquarters in Scottsdale, Arizona; Des Moines, Iowa and San Antonio, Texas.

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