Claims Adjuster
At Nationwide Mutual Insurance, we are looking for an experienced Claims Adjuster to join our team and help provide our customers with exceptional service. The successful candidate must have a passion for helping people as well as a strong background in claims management and customer service.The Claims Adjuster will be responsible for ensuring timely and accurate processing of our customers’ claims. This position requires excellent communication and negotiation skills as well as strong problem-solving abilities. The successful candidate must be able to work independently and have the ability to make sound decisions in a fast-paced environment.The ideal candidate will have a minimum of 3 years of experience in a claims-related role and a Bachelor’s degree in a related field. Additionally, experience working with an insurance company is preferred. The Claims Adjuster must be able to work independently, demonstrate excellent customer service skills, and have exemplary communication and problem-solving skills.We are looking for an individual with a strong dedication to delivering outstanding customer service and a commitment to excellence. At Nationwide Mutual Insurance, we are proud to provide our customers with exceptional service and we are confident that the successful candidate will be an excellent addition to our team.
Responsibilities of the Claims Adjuster:
- Process customer claims in a timely and accurate manner.
- Establish relationships with customers and respond to customer inquiries.
- Negotiate settlements on complex cases.
- Analyze customer needs and develop solutions to meet those needs.
- Utilize claims management software and other systems to record and manage claims.
- Maintain records and provide reports as needed.
- Monitor and review claim files to ensure accuracy and compliance with company policies.
- Investigate and resolve disputes with customers and other parties.
- Provide training and guidance to other staff members on claims-related matters.
- Remain up-to-date on changes in industry regulations, policies, and procedures.
Bachelor's Degree In Business
Accounting
Or Related Field
Proficiency In Microsoft Office Suite
Strong Analytical And Problem-Solving Skills
Excellent Written And Verbal Communication Skills
Finance
Ability To Effectively Manage Time And Prioritize Workload
Knowledge Of Insurance Contracts And Applicable Laws
Working Knowledge Of Claims Processing Systems
Ability To Make Sound Decisions While Under Pressure
Documenting
Interpreting
Problem-Solving
Reviewing
Managing
communicating
Negotiating
Analyzing
Verifying
Resolving
Investigating
Mediating
Advocating
Comparing
Communication
Leadership
Time management
Interpersonal Skills
creativity
flexibility
Critical thinking
collaboration
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Claims Adjuster in Dallas, TX, USA is $40,000 - $73,000 per year. This range is based on the claims adjuster's experience, qualifications, and job responsibilities.
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Nationwide Mutual Insurance Company and affiliated companies, commonly shortened to Nationwide, is a group of large U.S. insurance and financial services companies based in Columbus, Ohio. The company also operates regional headquarters in Scottsdale, Arizona; Des Moines, Iowa and San Antonio, Texas.
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