Nationwide Mutual Insurance

Jacksonville, FL, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Nationwide Mutual Insurance, we are looking for an experienced Claims Adjuster to join our team and get involved with handling and assessing complex insurance claims. Our ideal candidate is an organized and detail-oriented individual who is comfortable working independently and has the ability to understand and assess the intricacies of insurance claims. We expect strong communication and customer service skills, as well as a passion for providing excellent customer service. The Claims Adjuster will be responsible for researching and evaluating claims, making decisions, and settling claims in an efficient and timely manner.Qualifications:• Bachelor’s degree in a related field or equivalent experience• Previous experience in insurance claims, preferably in workers’ compensation and/or property and casualty• Strong problem-solving skills• Ability to work independently• Excellent interpersonal, customer service, and communication skills• Proficiency in Microsoft Office applications• Understanding of legal and regulatory guidelines related to insurance claims• Ability to work in a fast-paced environmentIf you have the qualifications and experience to be our Claims Adjuster, we invite you to apply to join our team and help us provide our customers with the best service possible!

Responsibilities of Claims Adjuster:

  1. Research and evaluate claims to determine liability and settlement value.
  2. Make decisions on claims in accordance with relevant legal and regulatory guidelines.
  3. Communicate with claimants to explain decisions and answer questions.
  4. Negotiate settlements with claimants and attorneys to ensure a fair resolution.
  5. Manage a caseload of claims efficiently and accurately.
  6. Provide excellent customer service to claimants.
  7. Maintain accurate and up-to-date records for each claim.
  8. Investigate and document potential fraudulent claims.
  9. Monitor and report on trends in claims and adjuster performance.
  10. Keep abreast of current developments in the industry and relevant changes in legislation.
Where is this job?
This job is located at Jacksonville, FL, USA
Job Qualifications
  • Ability To Work Independently And As Part Of A Team

  • Bachelor's Degree In Business

  • Excellent Interpersonal And Communication Skills

  • Finance

  • Strong Customer Service Skills

  • Knowledge Of Insurance Policies And Regulations

  • Ability To Handle Multiple Tasks Simultaneously

  • Ability To Analyze Information Quickly And Accurately

  • Proficiency In Computer Systems And Software Programs

  • Or Insurance-Related Field

Required Skills
  • Documentation

  • Research

  • Communication

  • Negotiation

  • customer service

  • Analysis

  • Organization

  • Claims

  • Problem-Solving

  • Mediation

  • Accuracy

  • Investigation

  • Judgment

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • flexibility

  • Critical thinking

  • Team work

Compensation

According to JobzMall, the average salary range for a Claims Adjuster in Jacksonville, FL, USA is between $37,000 and $61,000 per year. This salary range can vary based on experience, education, and other factors.

Additional Information
Nationwide Mutual Insurance is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJune 27th, 2023
Apply BeforeMay 22nd, 2025
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About Nationwide Mutual Insurance

Nationwide Mutual Insurance Company and affiliated companies, commonly shortened to Nationwide, is a group of large U.S. insurance and financial services companies based in Columbus, Ohio. The company also operates regional headquarters in Scottsdale, Arizona; Des Moines, Iowa and San Antonio, Texas.

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