
Claims Adjuster
At Nationwide Mutual Insurance, we are looking for an experienced Claims Adjuster to join our team and get involved with handling and assessing complex insurance claims. Our ideal candidate is an organized and detail-oriented individual who is comfortable working independently and has the ability to understand and assess the intricacies of insurance claims. We expect strong communication and customer service skills, as well as a passion for providing excellent customer service. The Claims Adjuster will be responsible for researching and evaluating claims, making decisions, and settling claims in an efficient and timely manner.Qualifications:• Bachelor’s degree in a related field or equivalent experience• Previous experience in insurance claims, preferably in workers’ compensation and/or property and casualty• Strong problem-solving skills• Ability to work independently• Excellent interpersonal, customer service, and communication skills• Proficiency in Microsoft Office applications• Understanding of legal and regulatory guidelines related to insurance claims• Ability to work in a fast-paced environmentIf you have the qualifications and experience to be our Claims Adjuster, we invite you to apply to join our team and help us provide our customers with the best service possible!
Responsibilities of Claims Adjuster:
- Research and evaluate claims to determine liability and settlement value.
- Make decisions on claims in accordance with relevant legal and regulatory guidelines.
- Communicate with claimants to explain decisions and answer questions.
- Negotiate settlements with claimants and attorneys to ensure a fair resolution.
- Manage a caseload of claims efficiently and accurately.
- Provide excellent customer service to claimants.
- Maintain accurate and up-to-date records for each claim.
- Investigate and document potential fraudulent claims.
- Monitor and report on trends in claims and adjuster performance.
- Keep abreast of current developments in the industry and relevant changes in legislation.
Ability To Work Independently And As Part Of A Team
Bachelor's Degree In Business
Excellent Interpersonal And Communication Skills
Finance
Strong Customer Service Skills
Knowledge Of Insurance Policies And Regulations
Ability To Handle Multiple Tasks Simultaneously
Ability To Analyze Information Quickly And Accurately
Proficiency In Computer Systems And Software Programs
Or Insurance-Related Field
Documentation
Research
Communication
Negotiation
customer service
Analysis
Organization
Claims
Problem-Solving
Mediation
Accuracy
Investigation
Judgment
Communication
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Organization
flexibility
Critical thinking
Team work
According to JobzMall, the average salary range for a Claims Adjuster in Jacksonville, FL, USA is between $37,000 and $61,000 per year. This salary range can vary based on experience, education, and other factors.
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Nationwide Mutual Insurance Company and affiliated companies, commonly shortened to Nationwide, is a group of large U.S. insurance and financial services companies based in Columbus, Ohio. The company also operates regional headquarters in Scottsdale, Arizona; Des Moines, Iowa and San Antonio, Texas.

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