Claims Examiner

At Nationwide Mutual Insurance, we are looking for a Claims Examiner to join our team! This is an opportunity to join a dynamic and passionate group who strive to ensure that our customers receive the highest quality of service. The Claims Examiner will be responsible for evaluating and processing claims, determining coverage, and providing customer service to ensure our customers’ needs are met.The ideal candidate will have excellent communication, analytical, and customer service skills. A minimum of two years of experience in the insurance industry is required, along with knowledge of state and federal regulations. The successful candidate must also have the ability to multitask, prioritize workload, and work independently.If you are looking for a chance to make a positive impact and are passionate about providing excellent customer service, we invite you to apply for this position. We look forward to hearing from you!

Responsibilities of a Claims Examiner:

1. Evaluate and process insurance claims, determining coverage and ensuring customer needs are met.
2. Maintain accurate records of all claims and customer interactions.
3. Provide excellent customer service by responding to inquiries, resolving customer issues, and ensuring customer satisfaction.
4. Monitor state and federal regulations and ensure compliance.
5. Analyze data to identify trends and make necessary adjustments to policies and procedures.
6. Collaborate with other departments to ensure proper handling of claims.
7. Prepare and present reports on claims activities and customer satisfaction.
8. Maintain a high degree of professionalism and confidentiality in all dealings with customers.
9. Multitask, prioritize workload, and work independently.

According to JobzMall, the average salary range for a Claims Examiner in Atlanta, GA, USA is $50,000 to $70,000 per year. This range can vary significantly depending on experience, qualifications, and other factors.

Nationwide Mutual Insurance Company and affiliated companies, commonly shortened to Nationwide, is a group of large U.S. insurance and financial services companies based in Columbus, Ohio. The company also operates regional headquarters in Scottsdale, Arizona; Des Moines, Iowa and San Antonio, Texas.