Customer Service Representative

As a Customer Service Representative at Nationwide Mutual Insurance, you will be the first point of contact for our customers. Your role is to provide excellent customer service, answer inquiries, and resolve customer issues with a sense of urgency and accuracy. You must be a reliable, friendly team player with strong customer service, communication, and problem-solving skills. A successful candidate will be able to demonstrate the ability to multi-task, prioritize, and manage time effectively. If you have a passion for helping others and providing top-notch customer service, this is the perfect opportunity for you!

Responsibilities: • Provide exceptional customer service to all Nationwide Mutual Insurance customers • Respond to customer inquiries and resolve customer issues with accuracy and urgency • Demonstrate strong customer service, communication, and problem-solving skills • Multi-task, prioritize, and manage time effectively • Remain friendly and reliable while working as part of a team • Follow all company policies and procedures

According to JobzMall, the average salary range for a Customer Service Representative in Columbus, OH, USA is $25,000 to $45,000 per year. This range may vary depending on experience, education, and additional certifications.

Nationwide Mutual Insurance Company and affiliated companies, commonly shortened to Nationwide, is a group of large U.S. insurance and financial services companies based in Columbus, Ohio. The company also operates regional headquarters in Scottsdale, Arizona; Des Moines, Iowa and San Antonio, Texas.