Field Claims Specialist

Are you a problem-solver with a passion for helping others? Do you thrive in fast-paced environments and have a knack for assessing and resolving complex situations? If so, Nationwide Mutual Insurance is looking for you to join our team as a Field Claims Specialist. As a vital member of our claims team, you will be responsible for investigating, negotiating, and settling claims in a timely and efficient manner. This role requires a detail-oriented individual with excellent communication and customer service skills, as well as a strong background in insurance claims. Join us in providing exceptional service and support to our valued customers.

• Investigate and assess insurance claims to determine coverage and liability
• Negotiate with involved parties to reach fair and efficient settlements
• Provide timely and accurate updates to customers and stakeholders throughout the claims process
• Utilize knowledge of insurance policies and procedures to accurately interpret and apply coverage
• Maintain thorough and organized documentation of all claim activities and decisions
• Collaborate with internal teams, such as underwriting and legal, to ensure proper handling of complex claims
• Utilize technology and tools effectively to streamline processes and increase efficiency
• Maintain a high level of customer service and professionalism in all interactions with customers and stakeholders
• Stay current with industry trends and developments to continuously improve claims handling processes
• Adhere to company policies and procedures, as well as state and federal regulations, to ensure compliance and ethical standards are met.

According to JobzMall, the average salary range for a Field Claims Specialist in Columbus, OH, USA is $50,000-$70,000 per year. This can vary based on experience, education, and specific job duties. Some Field Claims Specialists may earn higher salaries, particularly if they have specialized skills or work in a high-demand industry. Additionally, benefits and bonuses may also impact overall compensation for this role.

Nationwide Mutual Insurance Company and affiliated companies, commonly shortened to Nationwide, is a group of large U.S. insurance and financial services companies based in Columbus, Ohio. The company also operates regional headquarters in Scottsdale, Arizona; Des Moines, Iowa and San Antonio, Texas.