Account Services Representative

Are you a customer service dynamo looking for an opportunity to make an impact? NBCUniversal Media is looking for an Account Services Representative who can bring their enthusiasm and dedication to the team.The Account Services Representative will serve as a primary point of contact who provides exceptional customer service and support to internal and external customers. This person will have the unique opportunity to work with a team of professionals to ensure customer needs are met in a timely and efficient manner. The ideal candidate will have excellent problem-solving skills, superior communication and interpersonal skills, and the ability to work independently and as part of a team. Additionally, they should have a strong understanding of customer service principles and practices.If you have a passion for customer service and can demonstrate the required qualifications, we'd love to hear from you.

Responsibilities:

• Serve as a primary point of contact for internal and external customers; provide exceptional customer service and support
• Respond to customer inquiries in a timely and efficient manner
• Utilize excellent problem-solving skills to resolve customer issues
• Ensure customer needs are met in accordance with company policies and procedures
• Maintain accurate records of customer interactions
• Develop and maintain strong relationships with customers
• Provide timely and accurate reporting of customer service metrics
• Remain up-to-date on new products, services, and procedures
• Demonstrate superior communication and interpersonal skills
• Remain flexible to changing priorities and customer demands

According to JobzMall, the average salary range for a Account Services Representative in New York, NY, USA is between $31,000 and $60,000 per year. The median salary for this position is $45,000 per year. The salary range may vary depending on the employer, experience, and qualifications.

NBCUniversal Media, LLC, or NBCUniversal, is an American worldwide mass media conglomerate owned by Comcast and headquartered at Rockefeller Plaza's Comcast Building in Midtown Manhattan, New York City.