NBCUniversal Media

Video Support Engineer, On-Air Systems

NBCUniversal Media
4100 E Dry Creek Rd, Centennial, CO 80122, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

The Support Engineer will be part of a dedicated 24x7 team tasked with supporting and maintaining our Dry Creek Operations Center, including immediately addressing on-air and critical issues as they arise. Responding to outage calls from operations team and leading initial response to any technical issues. Creating procedural documentation. Mentoring and training team members. Working with internal and external subject matter experts and vendors to resolve problems. Implementing software upgrades and system expansion. Analyzing problems in software- and hardware-based systems. Performance analysis and general system health checks across various technologies. Performing periodic maintenance procedures and proactive preventive maintenance actions.

Where is this job?
This job is located at 4100 E Dry Creek Rd, Centennial, CO 80122, USA
Job Qualifications

  • 4+ years of support in a live on-air environment

  • Demonstrated ability to effectively apply SDI, IP and TS test equipment and analysis tools

  • Knowledge of On-air and/or NOC operating environments

  • VMware VCA/VCP certification

  • Experience with cloud platforms (AWS, Azure, GCP)

Required Skills

  • Time Management

  • Management and Control Software (Vistalink, iControl, Convergent)

  • Video Server Systems (Grass Valley ICE, DVS)

  • Streaming Media Protocols (RTP, RTSP, UDP)

Soft Skills

  • Process Improvement

  • Verbal communication

  • Prioritizing skills

  • written communication

  • Detail Oriented and Organized

Compensation

According to JobzMall, the average salary range for a Video Support Engineer, On-Air Systems in 4100 E Dry Creek Rd, Centennial, CO 80122, USA is $63,000 to $81,000. This range is based on the estimated salary for the position based on data from similar job postings in the same area.

Additional Information
NBCUniversal Media is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 16th, 2021
Apply BeforeMay 22nd, 2025
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About NBCUniversal Media

NBCUniversal Media, LLC, or NBCUniversal, is an American worldwide mass media conglomerate owned by Comcast and headquartered at Rockefeller Plaza's Comcast Building in Midtown Manhattan, New York City.

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