Customer Relationship Manager

Welcome to NCR, a leading global provider of automated payment and transaction processing solutions. We are currently seeking a highly motivated and experienced Customer Relationship Manager to join our team. As a Customer Relationship Manager at NCR, you will be responsible for developing and maintaining strong relationships with our clients, ensuring their satisfaction and continued partnership with our company. We are looking for a candidate who is customer-focused, organized, and has excellent communication skills. If you are passionate about providing exceptional customer service and have a strong understanding of the payment processing industry, we encourage you to apply for this exciting opportunity at NCR.

1. Build and maintain strong relationships with clients to ensure their satisfaction and continued partnership with NCR.
2. Serve as the primary point of contact for clients, addressing any questions or concerns they may have.
3. Develop a deep understanding of NCR's products and services to effectively communicate and educate clients.
4. Act as a liaison between clients and internal teams to ensure timely and accurate resolution of any issues.
5. Monitor customer accounts and proactively identify opportunities to enhance their experience with NCR.
6. Collaborate with sales and marketing teams to identify and pursue new business opportunities within existing client accounts.
7. Maintain accurate and up-to-date customer records and provide regular reports on client satisfaction and retention.
8. Stay abreast of industry trends and changes, and provide recommendations to clients on how to maximize the use of NCR's solutions.
9. Conduct regular check-ins with clients to gather feedback and identify areas for improvement.
10. Continuously strive to improve customer experience and exceed customer expectations.

According to JobzMall, the average salary range for a Customer Relationship Manager is between $45,000 and $85,000 per year. Salaries may vary depending on factors such as location, experience, and industry. Some Customer Relationship Managers may also receive bonuses or commission based on their performance.

The NCR Corporation, previously known as National Cash Register, and for a brief period known as AT&T Global Information Solutions, is an American technology company that makes self-service kiosks, point-of-sale terminals, automated teller machines, ch...