Field Service Technician

NCR is looking for an experienced and motivated Field Service Technician who is passionate about providing excellent customer service and technical support. The ideal candidate should possess an in-depth knowledge and expertise in resolving complex technical and customer service issues. An ideal candidate should be a self-starter with excellent communication and interpersonal skills, as well as strong problem-solving abilities.The Field Service Technician will be responsible for providing on-site and remote technical support and customer service to NCR customers. The Technician will troubleshoot and diagnose customer issues, analyze system configurations, and deliver on-site installation and configuration of hardware and software. The successful candidate will possess the following qualifications:• In-depth knowledge of hardware and software installation, configuration, and troubleshooting • Knowledge of IP networking and other related technologies• Experience with repairing and troubleshooting equipment• Proven ability to manage multiple tasks in a fast-paced environment• Excellent problem-solving and customer service skills• Ability to effectively communicate technical information to non-technical customers• Ability to work independently as well as part of a teamIf you possess the qualifications above and have a passion for delivering exceptional customer service, we invite you to apply for the Field Service Technician position at NCR.

Responsibilities:

1. Provide on-site and remote technical support and customer service to NCR customers.
2. Troubleshoot and diagnose customer issues.
3. Analyze system configurations and deliver on-site installation and configuration of hardware and software.
4. Utilize in-depth knowledge of hardware and software installation, configuration, and troubleshooting.
5. Possess knowledge of IP networking and other related technologies.
6. Experience with repairing and troubleshooting equipment.
7. Manage multiple tasks in a fast-paced environment.
8. Effectively communicate technical information to non-technical customers.
9. Work independently and as part of a team.
10. Provide excellent customer service and technical support.

According to JobzMall, the average salary range for a Field Service Technician in Atlanta, GA, USA is between $35,000 and $60,000 per year. The exact salary will depend on experience, location, and other factors.

The NCR Corporation, previously known as National Cash Register, and for a brief period known as AT&T Global Information Solutions, is an American technology company that makes self-service kiosks, point-of-sale terminals, automated teller machines, ch...