Field Service Technician I - Peachtree City, GA
Are you looking for a challenging and rewarding career in the field of technology? NCR is seeking a highly motivated and skilled Field Service Technician I to join our team in Peachtree City, GA. In this role, you will have the opportunity to work with cutting-edge technology and provide exceptional service to our clients. We are seeking individuals who are passionate about problem-solving, have excellent communication skills, and are able to work independently. If you have a strong technical background and a desire to continuously learn and grow, we want to hear from you!
- Provide exceptional service to clients by troubleshooting and resolving technical issues in a timely manner.
- Independently diagnose and repair hardware and software issues on various systems, including but not limited to ATMs, point-of-sale devices, and self-checkout kiosks.
- Communicate effectively with clients to understand their needs and provide appropriate solutions and recommendations.
- Utilize problem-solving skills to identify root causes of technical issues and implement effective solutions to prevent future occurrences.
- Stay up-to-date with the latest technology trends and advancements to continuously improve technical knowledge and skills.
- Work collaboratively with team members and other departments to ensure seamless delivery of services to clients.
- Document all service activities accurately and thoroughly in company systems.
- Adhere to all company policies and procedures, including safety protocols.
- Maintain and troubleshoot company-issued tools and equipment.
- Provide support and training to clients on how to effectively use and maintain their technology systems.
- Attend training sessions and workshops to further develop technical skills and knowledge.
- Maintain a professional and courteous demeanor when interacting with clients and colleagues.
- Manage and prioritize workload to meet service level agreements and deadlines.
- Travel to various client locations within the assigned region as needed.
- Consistently meet and exceed performance metrics and goals set by the company.
Technical Knowledge And Expertise: A Field Service Technician I In Peachtree City, Ga Should Possess A Strong Understanding Of Computer Hardware, Software, And Networking Systems. They Should Also Have Experience With Troubleshooting And Repairing Technical Issues.
Customer Service Skills: This Position Requires Strong Customer Service Skills As The Technician Will Be Interacting With Clients On A Regular Basis. A Successful Candidate Should Be Able To Communicate Effectively, Provide Excellent Service, And Maintain A Positive Attitude.
Time Management And Organizational Skills: Field Service Technicians Are Often Responsible For Managing Their Own Schedules And Completing Multiple Service Calls In A Day. Therefore, They Should Have Strong Time Management And Organizational Skills To Ensure Efficiency And Timely Completion Of Tasks.
Physical Ability: The Job Of A Field Service Technician Can Be Physically Demanding, As It May Require Lifting Heavy Equipment And Working In Various Weather Conditions. Candidates Should Be In Good Physical Condition And Able To Perform These Tasks With Ease.
Valid Driver's License And Clean Driving Record: This Position Involves Traveling To Different Locations For Service Calls, So A Valid Driver's License And A Clean Driving Record Are Essential. This Shows Responsibility And Reliability, As Well As The Ability To Safely Operate A Company Vehicle.
Quality Assurance
Inventory Management
Data Analysis
Communication
Time Management
customer service
equipment maintenance
Problem-Solving
Network configuration
Software Installation
Technical Troubleshooting
Hardware Repair
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Field Service Technician I - Peachtree City, GA in Peachtree City, GA, USA is $38,000-$60,000 per year. This can vary depending on the specific job responsibilities, years of experience, and skills of the individual.
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The NCR Corporation, previously known as National Cash Register, and for a brief period known as AT&T Global Information Solutions, is an American technology company that makes self-service kiosks, point-of-sale terminals, automated teller machines, ch...
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