Técnico de Servicio de Campo - Talca

Are you looking for an exciting opportunity to use your technical skills and provide exceptional customer service? Look no further than NCR! We are currently seeking a Field Service Technician to join our team in Talca. As a Field Service Technician, you will play a key role in ensuring the smooth operation of our clients' technology systems. This is a hands-on, fast-paced position that requires a strong technical background and excellent communication skills. If you are a problem-solver, a team player, and have a passion for customer satisfaction, we want to hear from you!

1. Provide exceptional customer service to clients by responding promptly to service requests and resolving technical issues in a timely and efficient manner.
2. Conduct on-site visits to diagnose and troubleshoot technical problems with clients' technology systems.
3. Install, configure, and maintain hardware and software components for clients' systems.
4. Collaborate with team members and other departments to resolve complex technical issues and ensure smooth operation of clients' systems.
5. Communicate with clients to understand their needs and provide appropriate solutions and recommendations.
6. Keep accurate records of service calls, repairs, and maintenance activities.
7. Stay up-to-date with industry trends and advancements in technology to continuously improve technical skills and knowledge.
8. Adhere to company policies and procedures, as well as safety regulations, while performing on-site visits.
9. Travel to different locations as needed to provide on-site support to clients.
10. Proactively identify potential issues and provide proactive solutions to prevent downtime for clients.
11. Collaborate with sales and marketing teams to identify opportunities for upselling and cross-selling services.
12. Provide training and support to clients on the use of new equipment and software.
13. Maintain a professional and positive attitude while representing the company to clients.
14. Participate in team meetings and training sessions to improve skills and knowledge.
15. Provide feedback to management on ways to improve processes and procedures to enhance customer service and satisfaction.

According to JobzMall, the average salary range for a Técnico de Servicio de Campo - Talca in Merced 838, oficina 117, 4320175 Santiago, Región Metropolitana, Chile is between $450,000 - $650,000 Chilean pesos per month. This range may vary depending on the specific company, experience, and skills of the individual.

The NCR Corporation, previously known as National Cash Register, and for a brief period known as AT&T Global Information Solutions, is an American technology company that makes self-service kiosks, point-of-sale terminals, automated teller machines, ch...