Neiman Marcus Group

Client Advisor, Contemporary

Neiman Marcus Group

Atlanta, GA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

"Join the Neiman Marcus Group team as a Client Advisor for our Contemporary department! Our luxury retail brand is seeking a dynamic and fashion-forward individual to serve as a trusted advisor to our valued clients. As a Client Advisor, you will have the opportunity to build relationships with our discerning clientele, curate a personalized shopping experience, and drive sales for our contemporary collections. We are looking for someone with a passion for fashion, exceptional customer service skills, and a proven track record in sales. If you are a self-motivated and results-driven individual with a keen eye for style, we want you to join our team!"

  1. Establish and maintain relationships with clients by providing exceptional customer service and personalized shopping experiences.
  2. Utilize product knowledge and fashion expertise to advise and assist clients in making purchasing decisions.
  3. Achieve and exceed sales goals by actively promoting and selling contemporary collections.
  4. Proactively reach out to clients and follow up on leads to drive sales and build a loyal customer base.
  5. Stay updated on industry trends, fashion news, and product knowledge to better serve clients and make informed recommendations.
  6. Collaborate with team members and other departments to ensure a seamless shopping experience for clients.
  7. Maintain a high level of professionalism and represent the Neiman Marcus brand at all times.
  8. Effectively handle and resolve any client concerns or complaints in a timely and satisfactory manner.
  9. Maintain accurate and up-to-date client records and sales reports.
  10. Continuously strive to improve sales techniques and customer service skills through training and development opportunities.
Where is this job?
This job is located at Atlanta, GA, USA
Job Qualifications
  • Extensive Knowledge Of Contemporary Fashion Trends: A Client Advisor At Neiman Marcus Group Must Possess A Deep Understanding Of Current Fashion Trends And Be Able To Provide Expert Advice To Clients On The Latest Styles And Designs In The Contemporary Fashion Industry.

  • Excellent Customer Service Skills: To Excel In This Role, A Client Advisor Must Have Exceptional Customer Service Skills. This Includes The Ability To Build And Maintain Strong Relationships With Clients, Anticipate Their Needs, And Provide Personalized Shopping Experiences.

  • Strong Sales And Upselling Abilities: The Ideal Candidate For This Position Must Have A Proven Track Record Of Meeting And Exceeding Sales Targets. They Should Also Possess Strong Upselling Abilities To Maximize The Client's Shopping Experience And Increase Sales.

  • Exceptional Communication Skills: As A Client Advisor, Effective Communication Is Key. This Includes Not Only The Ability To Communicate Clearly And Confidently With Clients, But Also To Collaborate With Team Members And Provide Feedback To Management.

  • Fashion Retail Experience: Previous Experience In A High-End Fashion Retail Environment Is Preferred For This Role. This Includes A Strong Understanding Of Luxury Brands, Product Knowledge, And Experience Working With High-End Clientele.

Required Skills
  • Communication Skills

  • Product knowledge

  • customer service

  • Relationship Building

  • Multi-tasking

  • brand awareness

  • sales expertise

  • Fashion Knowledge

  • Trend Forecasting

  • Personal Styling

  • Upselling Ability

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Client Advisor, Contemporary in Atlanta, GA, USA is approximately $40,000-$80,000 per year. This range can vary depending on factors such as experience, company, and location.

Additional Information
Neiman Marcus Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 17th, 2024
Apply BeforeMay 22nd, 2025
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About Neiman Marcus Group

At NMG, our flagship brands, Neiman Marcus and Bergdorf Goodman, are all about building relationships. We lead with love for our customers, associates, brand partners, and communities, recognizing that these are the building blocks of our success. Our integrated luxury retail strategy is designed to create long-lasting connections with our customers, and we believe that these relationships are what drive emotional and high-value experiences.

Our 10,000+ associates are experts in delivering a personalized luxury experience across our three integrated retail facets: in-store, online, and remote selling. We believe that our NMG|Way culture is what sets us apart, powered by our people who bring individual talents together into a collective strength that makes life extraordinary.

Our focus on building relationships, combined with our commitment to personalized luxury experiences, sets us apart in the retail industry. We believe that our NMG|Way culture, our people, and our integrated approach to luxury retail are what make us successful in delivering an exceptional customer experience.

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