Floor Assistant, Fine Jewelry

Are you passionate about the world of fine jewelry? Do you have a keen eye for detail and a knack for providing exceptional customer service? If so, we have an exciting opportunity for you as a Floor Assistant for our fine jewelry department at Neiman Marcus Group. As a Floor Assistant, you will play a vital role in creating a luxurious and memorable shopping experience for our customers. We are looking for someone who is highly motivated, has a strong knowledge of fine jewelry, and is dedicated to providing top-notch customer service. If you are a team player with a passion for all things glamorous and shiny, we would love for you to join our team.

1. Greet and welcome customers to the fine jewelry department with a friendly and professional demeanor.
2. Assist customers in finding and trying on fine jewelry pieces, providing expert knowledge and guidance on different styles, materials, and trends.
3. Ensure that the jewelry displays are always clean, organized, and visually appealing to attract customers.
4. Handle customer inquiries and concerns with patience and efficiency, providing accurate information about products, pricing, and promotions.
5. Process sales transactions and maintain accurate records of inventory and sales.
6. Collaborate with other team members to ensure a smooth and seamless shopping experience for customers.
7. Stay up-to-date on industry trends and developments in the world of fine jewelry to provide informed recommendations to customers.
8. Assist in restocking and maintaining inventory levels on the sales floor.
9. Participate in training and development programs to continuously improve knowledge and skills.
10. Maintain a professional and polished appearance, adhering to the company's dress code and grooming standards.
11. Uphold the company's values and standards of excellence in customer service at all times.
12. Assist with special events and promotions in the fine jewelry department.
13. Ensure compliance with all company policies and procedures, as well as safety and security protocols.
14. Proactively resolve any customer complaints or issues in a timely and satisfactory manner.
15. Collaborate with management to identify and implement strategies to increase sales and customer satisfaction in the fine jewelry department.

According to JobzMall, the average salary range for a Floor Assistant, Fine Jewelry in Beverly Hills, CA, USA is between $25,000 to $50,000 per year. However, this can vary depending on the specific company and level of experience of the individual. Additionally, factors such as commission and bonuses may also affect the overall salary.

At NMG, our flagship brands, Neiman Marcus and Bergdorf Goodman, are all about building relationships. We lead with love for our customers, associates, brand partners, and communities, recognizing that these are the building blocks of our success. Our integrated luxury retail strategy is designed to create long-lasting connections with our customers, and we believe that these relationships are what drive emotional and high-value experiences.

Our 10,000+ associates are experts in delivering a personalized luxury experience across our three integrated retail facets: in-store, online, and remote selling. We believe that our NMG|Way culture is what sets us apart, powered by our people who bring individual talents together into a collective strength that makes life extraordinary.

Our focus on building relationships, combined with our commitment to personalized luxury experiences, sets us apart in the retail industry. We believe that our NMG|Way culture, our people, and our integrated approach to luxury retail are what make us successful in delivering an exceptional customer experience.