Floor Assistant, Fine Jewelry

Welcome to the luxurious world of Neiman Marcus Group, where we pride ourselves on offering the finest selection of designer goods and exceptional customer service. We are currently seeking a Floor Assistant to join our Fine Jewelry department. As a Floor Assistant, you will play a crucial role in ensuring the smooth operations of our Fine Jewelry floor, providing top-notch assistance to our customers and working closely with our sales team. We are looking for a highly motivated and detail-oriented individual with a passion for luxury goods and a strong understanding of the retail industry. If you have excellent communication skills, a professional demeanor, and a keen eye for detail, we invite you to apply for this exciting opportunity.

1. Greet and welcome customers to the Fine Jewelry floor in a professional and friendly manner.
2. Assist customers with their inquiries and provide product information, ensuring a high level of customer satisfaction.
3. Collaborate with the sales team to meet and exceed sales targets and goals.
4. Maintain a neat and organized appearance of the Fine Jewelry floor, including merchandise displays and product presentation.
5. Monitor inventory levels and communicate any restocking needs to the appropriate team members.
6. Process and fulfill customer orders, ensuring accuracy and efficiency.
7. Handle customer returns and exchanges in a timely and professional manner.
8. Operate cash registers and handle financial transactions accurately.
9. Proactively identify and resolve any customer concerns or complaints.
10. Stay up-to-date on current fashion and market trends in the luxury goods industry.
11. Assist with training and mentoring new team members as needed.
12. Collaborate with other departments to ensure a seamless shopping experience for customers.
13. Follow company policies and procedures, including safety and security protocols.
14. Maintain a high level of product knowledge and continuously educate oneself on new luxury brands and products.
15. Assist with special promotions and events on the Fine Jewelry floor.
16. Communicate effectively with team members and management to ensure efficient operations and a positive work environment.

According to JobzMall, the average salary range for a Floor Assistant, Fine Jewelry in Tampa, FL, USA is $28,000 - $38,000 per year. This may vary depending on the specific job responsibilities, experience, and employer.

At NMG, our flagship brands, Neiman Marcus and Bergdorf Goodman, are all about building relationships. We lead with love for our customers, associates, brand partners, and communities, recognizing that these are the building blocks of our success. Our integrated luxury retail strategy is designed to create long-lasting connections with our customers, and we believe that these relationships are what drive emotional and high-value experiences.

Our 10,000+ associates are experts in delivering a personalized luxury experience across our three integrated retail facets: in-store, online, and remote selling. We believe that our NMG|Way culture is what sets us apart, powered by our people who bring individual talents together into a collective strength that makes life extraordinary.

Our focus on building relationships, combined with our commitment to personalized luxury experiences, sets us apart in the retail industry. We believe that our NMG|Way culture, our people, and our integrated approach to luxury retail are what make us successful in delivering an exceptional customer experience.