Floor Assistant, Fine Jewelry

Welcome to Neiman Marcus Group, where luxury meets exceptional service. We are currently seeking a Floor Assistant for our Fine Jewelry department to join our team of dedicated professionals. As a Floor Assistant, you will play a vital role in providing our clients with an unparalleled shopping experience. If you have a passion for fine jewelry, excellent communication and organizational skills, and thrive in a fast-paced, customer-focused environment, we want to hear from you. Join us at Neiman Marcus Group and be a part of a company that values quality, excellence, and style.

1. Greet and welcome customers to the Fine Jewelry department with a friendly and professional demeanor.
2. Provide exceptional customer service by assisting customers with their inquiries, concerns, and needs.
3. Maintain a thorough knowledge of the products, brands, and services offered in the Fine Jewelry department.
4. Assist customers in locating and selecting fine jewelry items, offering recommendations and styling advice as needed.
5. Process transactions accurately and efficiently, including handling cash, credit, and gift card payments.
6. Maintain a clean and organized sales floor, including restocking products, arranging displays, and ensuring merchandise is properly tagged and priced.
7. Collaborate with other team members to achieve sales goals and provide a seamless shopping experience for customers.
8. Stay up-to-date on industry trends, product knowledge, and company policies and procedures.
9. Proactively communicate with management regarding inventory levels, customer feedback, and any issues or concerns that arise.
10. Adhere to all company policies and procedures, including safety and security protocols.

According to JobzMall, the average salary range for a Floor Assistant, Fine Jewelry in Palo Alto, CA, USA is between $35,000 and $50,000 per year. This can vary depending on the specific company, experience level, and other factors such as commission or bonuses.

At NMG, our flagship brands, Neiman Marcus and Bergdorf Goodman, are all about building relationships. We lead with love for our customers, associates, brand partners, and communities, recognizing that these are the building blocks of our success. Our integrated luxury retail strategy is designed to create long-lasting connections with our customers, and we believe that these relationships are what drive emotional and high-value experiences.

Our 10,000+ associates are experts in delivering a personalized luxury experience across our three integrated retail facets: in-store, online, and remote selling. We believe that our NMG|Way culture is what sets us apart, powered by our people who bring individual talents together into a collective strength that makes life extraordinary.

Our focus on building relationships, combined with our commitment to personalized luxury experiences, sets us apart in the retail industry. We believe that our NMG|Way culture, our people, and our integrated approach to luxury retail are what make us successful in delivering an exceptional customer experience.