Jewelry Sales, Client Advisor

Are you a lover of all things sparkly and luxurious? Do you have a passion for creating a personalized shopping experience for each and every client? Neiman Marcus Group is seeking a talented and enthusiastic Jewelry Sales, Client Advisor to join our team. We are looking for someone who not only has a strong knowledge of fine jewelry, but also has exceptional customer service skills and a keen eye for detail. If you thrive in a fast-paced, high-end retail environment and have a knack for building relationships with clients, we want to hear from you!

1. Provide exceptional customer service to all clients by greeting them warmly, listening to their needs and preferences, and assisting them with their purchases.
2. Build and maintain strong relationships with clients, understanding their individual styles and preferences to provide personalized recommendations and create a customized shopping experience.
3. Demonstrate a strong knowledge and understanding of fine jewelry, including materials, styles, and current trends.
4. Meet and exceed sales goals by actively promoting and selling jewelry products to clients.
5. Maintain a clean, organized, and visually appealing display of merchandise in the jewelry department.
6. Continuously stay updated on product knowledge and company policies and procedures.
7. Work collaboratively with other team members to ensure a seamless shopping experience for clients.
8. Handle cash and credit transactions accurately and efficiently.
9. Proactively follow up with clients to ensure satisfaction and build lasting relationships.
10. Assist with inventory management, restocking, and maintaining adequate levels of merchandise.
11. Stay informed about competitors and industry trends to make recommendations for improvement and innovation.
12. Maintain a professional and polished appearance at all times.
13. Keep up with customer feedback, complaints, and suggestions and communicate them to the appropriate parties.
14. Attend training sessions and workshops to enhance skills and knowledge.
15. Adhere to company policies and procedures, including safety and security protocols.

According to JobzMall, the average salary range for a Jewelry Sales, Client Advisor in Phoenix, AZ, USA is $30,000 to $55,000 per year. This may vary depending on factors such as experience, commission structure, and the specific company or store. Some jewelry sales positions may also offer additional benefits such as bonuses and discounts on products.

At NMG, our flagship brands, Neiman Marcus and Bergdorf Goodman, are all about building relationships. We lead with love for our customers, associates, brand partners, and communities, recognizing that these are the building blocks of our success. Our integrated luxury retail strategy is designed to create long-lasting connections with our customers, and we believe that these relationships are what drive emotional and high-value experiences.

Our 10,000+ associates are experts in delivering a personalized luxury experience across our three integrated retail facets: in-store, online, and remote selling. We believe that our NMG|Way culture is what sets us apart, powered by our people who bring individual talents together into a collective strength that makes life extraordinary.

Our focus on building relationships, combined with our commitment to personalized luxury experiences, sets us apart in the retail industry. We believe that our NMG|Way culture, our people, and our integrated approach to luxury retail are what make us successful in delivering an exceptional customer experience.