
Mariposa Restaurant Waitstaff
Welcome to the team at Mariposa Restaurant, located within the prestigious Neiman Marcus Group. We are currently seeking experienced waitstaff to join our dynamic and talented team. As a member of our waitstaff, you will have the opportunity to provide exceptional service to our valued customers and be a part of a renowned luxury brand. We are looking for individuals who are passionate about the food and beverage industry, possess excellent communication skills, and thrive in a fast-paced environment. If you have a positive attitude, a strong work ethic, and a dedication to delivering an unforgettable dining experience, we would love to hear from you.
- Greet and welcome customers to Mariposa Restaurant with a positive and friendly attitude.
- Provide exceptional service to customers by taking orders, serving food and beverages, and attending to their needs.
- Demonstrate a strong knowledge of the menu and be able to make recommendations to customers.
- Maintain a clean and organized dining area and ensure tables are properly set for each customer.
- Communicate effectively with both customers and team members to ensure a smooth dining experience.
- Handle customer inquiries, complaints, and special requests in a professional and timely manner.
- Collaborate with other team members to ensure all orders are accurate and delivered promptly.
- Adhere to all food safety and sanitation guidelines to ensure a safe dining experience for customers.
- Continuously strive to improve customer satisfaction and exceed their expectations.
- Attend team meetings and training sessions to enhance skills and knowledge of the menu and service techniques.
- Uphold the luxury brand image of Neiman Marcus Group by providing exceptional service and maintaining a professional appearance.
- Demonstrate a strong work ethic and contribute to a positive and collaborative team environment.
- Maintain a sense of urgency and thrive in a fast-paced and high-pressure environment.
- Adhere to all restaurant policies, procedures, and standards.
- Continuously strive to improve and enhance the overall dining experience for customers.
Previous Experience: A Minimum Of 1-2 Years Of Experience As A Waiter Or Waitress In A High-End Restaurant Is Preferred. This Demonstrates The Candidate's Ability To Handle A Fast-Paced Environment And Provide Exceptional Customer Service.
Knowledge Of Fine Dining: Familiarity With Fine Dining Etiquette, Table Settings, And Menu Items Is Essential For This Role. Candidates Should Have A Good Understanding Of Food And Wine Pairings And Be Able To Make Recommendations To Customers.
Strong Communication Skills: Excellent Communication Skills Are Crucial For Waitstaff At A High-End Restaurant. This Includes The Ability To Communicate Effectively With Customers, As Well As With The Kitchen And Other Staff Members.
Attention To Detail: The Mariposa Restaurant At Neiman Marcus Group Prides Itself On Its Attention To Detail, From The Presentation Of Dishes To The Cleanliness Of The Dining Area. Candidates Must Demonstrate A High Level Of Attention To Detail In Their Previous Work Experience.
Team Player: Working As Part Of A Team Is Essential In A Fast-Paced Restaurant Environment. Candidates Should Be Able To Work Well With Others, Take Direction From Superiors, And Be Willing To Help Out Wherever Needed To Ensure A Smooth Dining Experience For Customers.
Communication
Time Management
Attention to detail
customer service
Teamwork
Salesmanship
Problem-Solving
Adaptability
Multi-tasking
Menu Knowledge
Tableside Etiquette
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Mariposa Restaurant Waitstaff in Boca Raton, FL, USA is $20,000 to $30,000 per year. This may vary depending on the specific job responsibilities, experience level, and location. Additional factors such as tips and bonuses may also impact the overall salary.
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At NMG, our flagship brands, Neiman Marcus and Bergdorf Goodman, are all about building relationships. We lead with love for our customers, associates, brand partners, and communities, recognizing that these are the building blocks of our success. Our integrated luxury retail strategy is designed to create long-lasting connections with our customers, and we believe that these relationships are what drive emotional and high-value experiences.
Our 10,000+ associates are experts in delivering a personalized luxury experience across our three integrated retail facets: in-store, online, and remote selling. We believe that our NMG|Way culture is what sets us apart, powered by our people who bring individual talents together into a collective strength that makes life extraordinary.
Our focus on building relationships, combined with our commitment to personalized luxury experiences, sets us apart in the retail industry. We believe that our NMG|Way culture, our people, and our integrated approach to luxury retail are what make us successful in delivering an exceptional customer experience.

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