Neiman Marcus Group

Personal Shopper

Neiman Marcus Group

New York, NY, USA
Full-TimeDepends on ExperienceMid-LevelHigh school or equivalent
Job Description

Are you passionate about fashion and providing exceptional customer service? Neiman Marcus Group is seeking a dedicated and stylish individual to join our team as a Personal Shopper. As a Personal Shopper, you will have the opportunity to curate personalized shopping experiences for our valued clients, creating lasting relationships and helping them elevate their wardrobe. We are looking for someone with a keen eye for style, strong communication skills, and a genuine desire to exceed customer expectations. If you have a love for luxury fashion and a knack for making people feel special, we want to hear from you!

  1. Curate personalized shopping experiences for clients: As a Personal Shopper, your main responsibility will be to provide exceptional and personalized shopping experiences for our clients. This includes understanding their individual style preferences, needs, and budget to curate a tailored shopping experience.
  2. Establish and maintain relationships with clients: You will be responsible for building and maintaining relationships with clients to ensure their continued satisfaction and loyalty. This includes reaching out to clients, staying in touch, and providing exceptional customer service at all times.
  3. Stay up-to-date with fashion trends: A successful Personal Shopper needs to have a keen eye for fashion and stay updated with the latest trends. You will be responsible for keeping track of new arrivals, popular styles, and upcoming trends to provide the best recommendations to clients.
  4. Communicate effectively with clients: Strong communication skills are essential for this role. You will be responsible for communicating with clients in a professional and friendly manner, both in person and through various communication channels. This includes listening to their needs and providing clear and concise information about our products and services.
  5. Exceed customer expectations: Our clients expect the best from us, and as a Personal Shopper, it will be your responsibility to go above and beyond to exceed their expectations. This includes providing exceptional customer service, anticipating their needs, and ensuring a seamless shopping experience.
  6. Collaborate with other team members: As a part of the Neiman Marcus Group team, you will be expected to collaborate with other team members to provide a cohesive and exceptional shopping experience for our clients. This may involve working with other Personal Shoppers, stylists, and store associates.
  7. Maintain a high level of professionalism: Personal Shoppers are representatives of our brand, and it is important to maintain a high level of professionalism at all times. This includes following company policies and procedures, adhering to dress codes, and representing the company in a positive light.
  8. Meet sales targets and goals: As a Personal Shopper,
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Excellent Communication And Customer Service Skills

  • Extensive Knowledge Of High-End Fashion Brands And Trends

  • Proven Experience In Personal Shopping Or Retail Sales

  • Ability To Work In A Fast-Paced, Luxury Environment

  • Strong Organizational And Time Management Skills To Effectively Manage Multiple Clients And Requests Simultaneously

Required Skills
  • Communication Skills

  • Time Management

  • Product knowledge

  • Attention to detail

  • Organizational Skills

  • customer service

  • brand awareness

  • Fashion Knowledge

  • Sales Techniques

  • Trend Forecasting

  • Styling Expertise

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Personal Shopper in New York, NY, USA is between $37,000 and $60,000 per year. However, this can vary depending on factors such as experience, location, and employer. Some personal shoppers may also earn additional income through commissions or tips.

Additional Information
Neiman Marcus Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 21st, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Neiman Marcus Group

At NMG, our flagship brands, Neiman Marcus and Bergdorf Goodman, are all about building relationships. We lead with love for our customers, associates, brand partners, and communities, recognizing that these are the building blocks of our success. Our integrated luxury retail strategy is designed to create long-lasting connections with our customers, and we believe that these relationships are what drive emotional and high-value experiences.

Our 10,000+ associates are experts in delivering a personalized luxury experience across our three integrated retail facets: in-store, online, and remote selling. We believe that our NMG|Way culture is what sets us apart, powered by our people who bring individual talents together into a collective strength that makes life extraordinary.

Our focus on building relationships, combined with our commitment to personalized luxury experiences, sets us apart in the retail industry. We believe that our NMG|Way culture, our people, and our integrated approach to luxury retail are what make us successful in delivering an exceptional customer experience.

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