
Personal Shopper
Are you passionate about fashion and providing exceptional customer service? Neiman Marcus Group is seeking a dedicated and stylish individual to join our team as a Personal Shopper. As a Personal Shopper, you will have the opportunity to curate personalized shopping experiences for our valued clients, creating lasting relationships and helping them elevate their wardrobe. We are looking for someone with a keen eye for style, strong communication skills, and a genuine desire to exceed customer expectations. If you have a love for luxury fashion and a knack for making people feel special, we want to hear from you!
- Curate personalized shopping experiences for clients: As a Personal Shopper, your main responsibility will be to provide exceptional and personalized shopping experiences for our clients. This includes understanding their individual style preferences, needs, and budget to curate a tailored shopping experience.
- Establish and maintain relationships with clients: You will be responsible for building and maintaining relationships with clients to ensure their continued satisfaction and loyalty. This includes reaching out to clients, staying in touch, and providing exceptional customer service at all times.
- Stay up-to-date with fashion trends: A successful Personal Shopper needs to have a keen eye for fashion and stay updated with the latest trends. You will be responsible for keeping track of new arrivals, popular styles, and upcoming trends to provide the best recommendations to clients.
- Communicate effectively with clients: Strong communication skills are essential for this role. You will be responsible for communicating with clients in a professional and friendly manner, both in person and through various communication channels. This includes listening to their needs and providing clear and concise information about our products and services.
- Exceed customer expectations: Our clients expect the best from us, and as a Personal Shopper, it will be your responsibility to go above and beyond to exceed their expectations. This includes providing exceptional customer service, anticipating their needs, and ensuring a seamless shopping experience.
- Collaborate with other team members: As a part of the Neiman Marcus Group team, you will be expected to collaborate with other team members to provide a cohesive and exceptional shopping experience for our clients. This may involve working with other Personal Shoppers, stylists, and store associates.
- Maintain a high level of professionalism: Personal Shoppers are representatives of our brand, and it is important to maintain a high level of professionalism at all times. This includes following company policies and procedures, adhering to dress codes, and representing the company in a positive light.
- Meet sales targets and goals: As a Personal Shopper,
Excellent Communication And Customer Service Skills
Extensive Knowledge Of High-End Fashion Brands And Trends
Proven Experience In Personal Shopping Or Retail Sales
Ability To Work In A Fast-Paced, Luxury Environment
Strong Organizational And Time Management Skills To Effectively Manage Multiple Clients And Requests Simultaneously
Communication Skills
Time Management
Product knowledge
Attention to detail
Organizational Skills
customer service
brand awareness
Fashion Knowledge
Sales Techniques
Trend Forecasting
Styling Expertise
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Personal Shopper in New York, NY, USA is between $37,000 and $60,000 per year. However, this can vary depending on factors such as experience, location, and employer. Some personal shoppers may also earn additional income through commissions or tips.
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At NMG, our flagship brands, Neiman Marcus and Bergdorf Goodman, are all about building relationships. We lead with love for our customers, associates, brand partners, and communities, recognizing that these are the building blocks of our success. Our integrated luxury retail strategy is designed to create long-lasting connections with our customers, and we believe that these relationships are what drive emotional and high-value experiences.
Our 10,000+ associates are experts in delivering a personalized luxury experience across our three integrated retail facets: in-store, online, and remote selling. We believe that our NMG|Way culture is what sets us apart, powered by our people who bring individual talents together into a collective strength that makes life extraordinary.
Our focus on building relationships, combined with our commitment to personalized luxury experiences, sets us apart in the retail industry. We believe that our NMG|Way culture, our people, and our integrated approach to luxury retail are what make us successful in delivering an exceptional customer experience.

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