Retail Support Associate (Short Hours)

Are you a customer service oriented individual looking for a flexible and rewarding retail position? Look no further! Neiman Marcus Group is seeking a Retail Support Associate with a passion for delivering exceptional service to join our team. As a Retail Support Associate, you will have the opportunity to work short hours while providing essential support to our sales team and ensuring a seamless shopping experience for our valued customers. If you have excellent communication skills, a positive attitude, and a strong attention to detail, we want to hear from you! Join us at Neiman Marcus Group and become a part of our renowned luxury retail brand.

1. Provide exceptional customer service to all Neiman Marcus Group customers.
2. Assist the sales team in meeting sales goals and providing a positive shopping experience for customers.
3. Maintain a flexible schedule to support the needs of the store and its customers.
4. Possess a strong understanding of Neiman Marcus Group's luxury retail brand and be able to effectively communicate this to customers.
5. Serve as a knowledgeable resource for customers, providing information on products, promotions, and services.
6. Proactively address any customer concerns or complaints, ensuring a resolution that meets the customer's satisfaction.
7. Collaborate with the sales team to ensure merchandise is properly displayed and stocked for optimal sales potential.
8. Maintain a clean and organized work environment, including the sales floor and stock areas.
9. Process sales transactions accurately and efficiently, following all company procedures and policies.
10. Continuously strive to improve customer service skills and maintain a positive attitude towards customers and fellow team members.
11. Assist with inventory management and maintenance, including receiving and processing new merchandise, restocking, and conducting inventory counts.
12. Contribute to the overall success of the store by actively participating in team meetings and offering suggestions for improvement.
13. Adhere to all company policies and procedures, including safety and security guidelines.
14. Maintain a professional and polished appearance at all times, representing the Neiman Marcus Group brand.
15. Continuously seek opportunities to learn and grow within the company and the luxury retail industry.

According to JobzMall, the average salary range for a Retail Support Associate (Short Hours) in Garden City, NY, USA is between $10 and $14 per hour. This range can vary depending on the specific company, experience level, and job responsibilities.

At NMG, our flagship brands, Neiman Marcus and Bergdorf Goodman, are all about building relationships. We lead with love for our customers, associates, brand partners, and communities, recognizing that these are the building blocks of our success. Our integrated luxury retail strategy is designed to create long-lasting connections with our customers, and we believe that these relationships are what drive emotional and high-value experiences.

Our 10,000+ associates are experts in delivering a personalized luxury experience across our three integrated retail facets: in-store, online, and remote selling. We believe that our NMG|Way culture is what sets us apart, powered by our people who bring individual talents together into a collective strength that makes life extraordinary.

Our focus on building relationships, combined with our commitment to personalized luxury experiences, sets us apart in the retail industry. We believe that our NMG|Way culture, our people, and our integrated approach to luxury retail are what make us successful in delivering an exceptional customer experience.