Seasonal Support Associate, Decorative Home

Welcome to Neiman Marcus Group, where luxury meets exceptional customer service. We are currently seeking a highly motivated and enthusiastic individual to join our team as a Seasonal Support Associate for our Decorative Home division. In this role, you will have the opportunity to work with some of the finest home decor and furnishings, while providing our valued customers with an unforgettable shopping experience. If you have a passion for home design and exceptional customer service, we want to hear from you! As a Seasonal Support Associate, you will play a crucial role in ensuring the success of our Decorative Home division during our busiest season. This is a temporary position, but offers the opportunity for growth and potential for permanent employment within our company. We are looking for individuals who possess excellent communication skills, a positive attitude, and a strong attention to detail. If you are a team player who thrives in a fast-paced environment, we encourage you to apply for this exciting opportunity.

1. Greet and welcome customers to the Decorative Home division with a positive and friendly attitude.
2. Provide exceptional customer service by answering any questions or concerns and assisting with product selection.
3. Assist customers with purchases and transactions, ensuring accuracy and efficiency.
4. Maintain a clean and organized working environment to create a pleasant shopping experience for customers.
5. Assist with restocking and replenishing merchandise on the sales floor.
6. Collaborate with team members to ensure all tasks are completed in a timely manner.
7. Communicate effectively with customers and team members to provide accurate and up-to-date information.
8. Adhere to company policies and procedures, including safety and security protocols.
9. Demonstrate a strong knowledge of the products in the Decorative Home division and be able to make recommendations to customers.
10. Continuously strive to meet and exceed sales goals and customer satisfaction metrics.
11. Assist with inventory management and assist in conducting stock checks.
12. Handle customer complaints and resolve any issues in a professional and timely manner.
13. Attend training sessions and stay updated on product knowledge and company policies.
14. Assist with visual merchandising by ensuring displays are visually appealing and well-stocked.
15. Proactively seek out opportunities to improve the customer experience and provide suggestions to management.
16. Maintain a positive and professional attitude towards customers, team members, and management.
17. Embody the company's values and represent the brand in a positive and professional manner.
18. Assist with other tasks and responsibilities as assigned by management.
19. Display a strong work ethic and dedication to providing exceptional customer service.
20. Demonstrate a willingness to learn and grow within the company and potentially transition to a permanent position.

According to JobzMall, the average salary range for a Seasonal Support Associate, Decorative Home in New York, NY, USA is $12-$15 per hour. However, this can vary depending on the specific company, location, and experience level of the individual. Some companies may also offer additional benefits or bonuses for seasonal positions.

At NMG, our flagship brands, Neiman Marcus and Bergdorf Goodman, are all about building relationships. We lead with love for our customers, associates, brand partners, and communities, recognizing that these are the building blocks of our success. Our integrated luxury retail strategy is designed to create long-lasting connections with our customers, and we believe that these relationships are what drive emotional and high-value experiences.

Our 10,000+ associates are experts in delivering a personalized luxury experience across our three integrated retail facets: in-store, online, and remote selling. We believe that our NMG|Way culture is what sets us apart, powered by our people who bring individual talents together into a collective strength that makes life extraordinary.

Our focus on building relationships, combined with our commitment to personalized luxury experiences, sets us apart in the retail industry. We believe that our NMG|Way culture, our people, and our integrated approach to luxury retail are what make us successful in delivering an exceptional customer experience.