Service Concierge

We are looking for an exceptional Service Concierge to join the Neiman Marcus Group team! This role requires an individual who is passionate about providing excellent customer service and creating a luxurious shopping experience for our customers. The ideal candidate will have a combination of experience in customer service, retail, and luxury retail.At Neiman Marcus Group, we believe in the highest level of customer service and the Service Concierge is instrumental in delivering this. The Service Concierge will be the face of the store and will be the first point of contact for customers. The successful candidate should possess excellent communication and interpersonal skills, be well-spoken and presentable, and have a friendly, confident, and outgoing personality. In addition, they should have strong organizational and problem-solving skills, and be able to multitask easily. A successful Service Concierge should be able to demonstrate a high level of professionalism, maintain composure in challenging situations, and have the ability to handle customer complaints and inquiries quickly and effectively.

According to JobzMall, the average salary range for a Service Concierge in Dallas, TX, USA is $17.76 - $24.71 per hour. This range is based on a variety of factors, including the type of company, the size of the company, the industry, and the experience level of the candidate.

At NMG, our flagship brands, Neiman Marcus and Bergdorf Goodman, are all about building relationships. We lead with love for our customers, associates, brand partners, and communities, recognizing that these are the building blocks of our success. Our integrated luxury retail strategy is designed to create long-lasting connections with our customers, and we believe that these relationships are what drive emotional and high-value experiences.

Our 10,000+ associates are experts in delivering a personalized luxury experience across our three integrated retail facets: in-store, online, and remote selling. We believe that our NMG|Way culture is what sets us apart, powered by our people who bring individual talents together into a collective strength that makes life extraordinary.

Our focus on building relationships, combined with our commitment to personalized luxury experiences, sets us apart in the retail industry. We believe that our NMG|Way culture, our people, and our integrated approach to luxury retail are what make us successful in delivering an exceptional customer experience.