Nestlé

Manager IT User Support (Field Services)

Nestlé

801 Chouteau Ave, St. Louis, MO 63102, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

As a Manager IT User Support you’ll be working with Informational Technology North America supporting the Nestle Purina operating company. You will be overseeing the day-to-day technical support to employees for a range of hardware and software related systems. You will be responsible for managing the blended operational teams that provide end user IT support as well as asset management activities for the North American markets. Responsible for maintaining people management and vendor relationship management. Interface and oversee daily operations for field services and asset management. Assists in scoping projects and identifying links with the field services and asset management arenas. Sets goals and objectives for team members for achievement of operational results. Deals with escalations and ensures service being provided is up to standard.

Where is this job?
This job is located at 801 Chouteau Ave, St. Louis, MO 63102, USA
Job Qualifications
  • 6+ years of experience in Informational Technology and/ or equivalent experience in End User Support.

  • Knowledge of ITIL

  • Basic knowledge of asset management processes

  • Knowledge of IT infrastructure support (Network, Phone systems etc.)

Required Skills
  • ServiceNow

  • PowerBI

  • Efficient at time management

  • O365 solutions

  • Vendor management skills

Soft Skills
  • Prioritizing skills

  • Organizational skills

  • Communication Skills

  • Adaptability

  • Problem-solving and resourcefulness

  • Attention to detail and accuracy

  • Multi tasker

Compensation

According to JobzMall, the average salary range for a Manager IT User Support (Field Services) in 801 Chouteau Ave, St. Louis, MO 63102, USA is between $50,000 and $93,000. This salary range will vary depending on the individual's experience level, geographic location, and other factors.

Additional Information
Nestlé is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 2nd, 2022
Apply BeforeMay 22nd, 2025
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About Nestlé

Nestlé SA is a nutrition, health and wellness company, which manufactures, supplies and produces prepared dishes and cooking aids, milk-based products, pharmaceuticals and ophthalmic goods, baby foods and cereals. It operates through six segments: Zone Europe; Zone Americas; Zone Asia, Oceania and Africa; Nestlé Waters; Nestlé Nutrition; and Other.

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