NetApp

Intern - Support & Services

NetApp

Remote
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

"Are you a motivated and ambitious individual looking to gain hands-on experience in the tech industry? NetApp is seeking a talented and driven intern to join our Support & Services team. As an intern, you will have the opportunity to work alongside our experienced professionals and assist in providing exceptional customer support and service. This is a great opportunity to develop your skills and make an impact in a dynamic and fast-paced environment. If you have a passion for technology and a desire to learn and grow, we want to hear from you!"

  1. Assist in providing exceptional customer support and service to clients.
  2. Work closely with experienced professionals to learn and develop skills in the tech industry.
  3. Demonstrate motivation and ambition in completing tasks and projects.
  4. Contribute to a dynamic and fast-paced environment by actively participating in team meetings and discussions.
  5. Show a passion for technology and a desire to continuously learn and grow.
  6. Collaborate with team members to identify and troubleshoot technical issues.
  7. Communicate effectively with clients to understand their needs and provide appropriate solutions.
  8. Keep up-to-date with the latest technology trends and updates.
  9. Take initiative to complete tasks and projects independently.
  10. Adhere to company policies and procedures at all times.
  11. Proactively seek feedback and implement suggestions for improvement.
  12. Attend training sessions and workshops to enhance knowledge and skills.
  13. Meet deadlines and deliver high-quality work.
  14. Maintain confidentiality of sensitive information.
  15. Represent the company in a professional and positive manner at all times.
Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • Strong Technical Background: The Ideal Candidate For This Role Should Have A Solid Understanding Of Computer Systems And Networks, As Well As Proficiency In Troubleshooting Hardware And Software Issues.

  • Excellent Communication Skills: As An Intern In The Support And Services Department, It Is Crucial To Have Exceptional Communication Skills To Effectively Communicate With Customers And Internal Teams. This Includes Both Written And Verbal Communication.

  • Customer Service Orientation: A Key Aspect Of This Role Is Providing Excellent Customer Service. The Ideal Candidate Should Possess Strong Customer Service Skills, Including The Ability To Handle Difficult Situations And Provide Solutions To Customer Problems.

  • Team Player: Netapp Values Collaboration And Teamwork, And The Intern Should Be Able To Work Well In A Team Environment. This Includes The Ability To Work With Diverse Teams And Adapt To Changing Priorities.

  • Problem-Solving Skills: The Support And Services Department Deals With A Variety Of Issues And Problems. The Intern Should Have Strong Problem-Solving Skills To Identify Root Causes, Analyze Data, And Provide Effective Solutions. This Includes The Ability To Think Critically And Creatively.

Required Skills
  • Data Analysis

  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • customer service

  • Teamwork

  • Problem-Solving

  • Adaptability

  • Technical Troubleshooting

  • Prioritization

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Intern - Support & Services is $30,000 - $50,000 per year. This can vary depending on the location, company, and level of experience of the intern. Some internships may also offer additional benefits such as housing, transportation, and meal stipends. It's important to research the specific internship opportunity to get a better understanding of the salary and benefits offered.

Additional Information
NetApp is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 16th, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About NetApp

NetApp, Inc. is an American hybrid cloud data services and data management company headquartered in Sunnyvale, California.

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