Netflix

Manager, Product Reliability & Support

Netflix

100 Winchester Cir, Los Gatos, CA 95032, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

As a Product Reliability Manager within the Technology Services organization, you will lead a team of highly motivated and independent support engineers who promote and maintain the infrastructure that our employees use day-to-day, be it software or corporate solutions. Build highly motivated and culturally aligned teams that can act quickly and effectively at every level of the organization. Manage complex and large-scale cross-team, cross-functional initiatives. Drive projects related to growth and reliability while keeping partners honest about what a great support experience looks like with technology. Develop core KPI’s that measure and celebrate your team’s impact. Develop strong cross-functional relationships with business partners across Studio, Corporate, Security, Creative Production, Data Engineering, Analytical, Support teams, and others. Five or more years of management experience or relevant experience leading efforts.

Where is this job?
This job is located at 100 Winchester Cir, Los Gatos, CA 95032, USA
Job Qualifications
  • Five or more years of management experience or relevant experience leading efforts.

  • Five or more years of experience in technical support or development, gathering insights, and growing effective processes

  • Proven experience building productive relationships with partners and leaders across the organization.

  • Ability to effectively debate and use data as the basis of your argument.

Required Skills
  • Relationship Management

  • Time Management Skills

  • Roadmap development

Soft Skills
  • Prioritizing skills

  • Communication Skills

  • Adaptability

  • Detail Oriented and Organized

  • Multi tasker

  • Driven for excellence

Compensation

According to JobzMall, the average salary range for a Manager, Product Reliability & Support in 100 Winchester Cir, Los Gatos, CA 95032, USA is between $100,000 and $180,000. This range is based on the salary data from various job postings on the website. Salaries may vary based on experience, location, and the specific requirements of the job.

Additional Information
Netflix is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 1st, 2021
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Netflix

Netflix, Inc. operates as an Internet subscription service company, which provides subscription service streaming movies and TV episodes over the Internet and sending DVDs by mail. The company operates its business through the following segments: Domestic streaming, International streaming and Domestic DVD. Netflix obtains content from various studios and other content providers through fixed-fee licenses, revenue sharing agreements and direct purchases. It markets its service through various channels, including online advertising, broad-based media, such as television and radio, as well as various partnerships.

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