Manager, Product Support Operations

Welcome to the Netflix family! We are looking for an enthusiastic and customer-focused Manager, Product Support Operations to join our innovative team.In this role, you will be responsible for leading our Product Support Operations team and providing exceptional customer service. You will oversee the operations of our product support initiatives, making sure that all customer inquiries are handled quickly and efficiently. You will also work with our product teams to ensure that our product support operations are running smoothly.The ideal candidate will have an excellent customer service background and a passion for helping customers. You should be comfortable working in a fast-paced, dynamic environment and have the ability to manage multiple tasks and prioritize effectively. You should have excellent communication skills and be able to handle customer inquiries with professionalism and empathy. We also require a Bachelor’s degree and five years of experience in a customer service or operations management role.If you have the required qualifications and the enthusiasm to join our team, we would love to hear from you!

According to JobzMall, the average salary range for a Manager, Product Support Operations in Los Gatos, CA, USA is $81,000 to $107,000.

Netflix, Inc. operates as an Internet subscription service company, which provides subscription service streaming movies and TV episodes over the Internet and sending DVDs by mail. The company operates its business through the following segments: Domestic streaming, International streaming and Domestic DVD. Netflix obtains content from various studios and other content providers through fixed-fee licenses, revenue sharing agreements and direct purchases. It markets its service through various channels, including online advertising, broad-based media, such as television and radio, as well as various partnerships.