Netflix

Senior Researcher, Product Experience

Netflix

Los Gatos, CA, USA
Full-TimeDepends on ExperienceSenior LevelPhd or Professional
Job Description

Hello, we are excited to announce an opportunity for a Senior Researcher to join the Product Experience team at Netflix. As a Senior Researcher, you will play a crucial role in driving the understanding and improvement of our product experience for millions of users around the world. We are looking for a passionate and experienced individual who is driven by a curiosity to uncover insights and is dedicated to delivering high-quality research that informs product decisions. If you are someone who thrives in a fast-paced environment, has a strong understanding of research methodologies, and is a natural collaborator, we would love to hear from you.

  1. Conduct thorough and high-quality research to gain insights into user behavior and preferences to inform product decisions.
  2. Utilize a wide range of research methodologies, including surveys, interviews, focus groups, and usability testing, to gather data and analyze user experiences.
  3. Collaborate with cross-functional teams, including product managers, designers, and engineers, to identify research needs and deliver actionable insights.
  4. Develop and maintain a deep understanding of user needs and behaviors, as well as industry trends and best practices.
  5. Identify and prioritize research opportunities that align with business objectives and product goals.
  6. Lead and facilitate research projects from planning and execution to analysis and presentation of findings.
  7. Communicate research findings and recommendations to stakeholders in a clear and compelling manner.
  8. Mentor and guide junior researchers to ensure high-quality research standards and methodologies are followed.
  9. Stay up-to-date with the latest research tools and techniques, and make recommendations for their implementation.
  10. Contribute to the development and refinement of the research process to continuously improve the effectiveness and impact of research at Netflix.
Where is this job?
This job is located at Los Gatos, CA, USA
Job Qualifications
  • Extensive Research Experience: A Senior Researcher At Netflix Should Have A Strong Background In Conducting Both Qualitative And Quantitative Research Methods, Including User Testing, Surveys, And Data Analysis.

  • Product Expertise: The Ideal Candidate Should Have A Deep Understanding Of Product Development And User Experience Principles, With A Proven Track Record Of Successfully Driving Product Innovation And Improvements.

  • Strategic Mindset: A Senior Researcher Should Be Able To Think Strategically And Use Research Insights To Inform Business Decisions And Drive Product Direction. They Should Also Have Experience In Developing Research Strategies And Roadmaps.

  • Strong Communication Skills: Excellent Written And Verbal Communication Skills Are Essential For A Senior Researcher At Netflix. They Should Be Able To Present Research Findings In A Clear And Compelling Manner To Influence Product Decisions.

  • Leadership Experience: This Role Requires Strong Leadership Skills, Including The Ability To Manage And Mentor Junior Researchers, Collaborate With Cross-Functional Teams, And Influence Stakeholders At All Levels Of The Organization. Previous Experience In A Leadership Role Is Preferred.

Required Skills
  • Qualitative Research

  • Data Analysis

  • A/B testing

  • User Research

  • Competitive analysis

  • Market analysis

  • consumer insights

  • product strategy

  • Experiment Design

  • Trend Forecasting

  • Customer Behavior

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior Researcher, Product Experience in Los Gatos, CA, USA is $100,000-$150,000 per year. However, this can vary depending on factors such as the specific company, the candidate's experience and qualifications, and the current market demand for this type of role. Other sources, such as Glassdoor and Indeed, show a similar salary range for this position in Los Gatos, with reported salaries ranging from $90,000 to $160,000 per year.

Additional Information
Netflix is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 30th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Netflix

Netflix, Inc. operates as an Internet subscription service company, which provides subscription service streaming movies and TV episodes over the Internet and sending DVDs by mail. The company operates its business through the following segments: Domestic streaming, International streaming and Domestic DVD. Netflix obtains content from various studios and other content providers through fixed-fee licenses, revenue sharing agreements and direct purchases. It markets its service through various channels, including online advertising, broad-based media, such as television and radio, as well as various partnerships.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started