Netflix

Site and Services Manager

Netflix

Albuquerque, NM, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

At Netflix, we are looking for an experienced Site and Services Manager to join our growing team. The right candidate will be a self-starter with a customer-centric approach and a passion for providing excellent service. If you are motivated, organized, and thrive in a fast-paced environment, we want to hear from you!The Site and Services Manager will be responsible for overseeing the delivery of a range of services in order to ensure that our customers receive the best possible experience. We are looking for someone with the following qualifications: a degree in business or a related field, at least three years of experience in a customer service role, excellent communication and interpersonal skills, and a proven track record of managing teams. Knowledge of customer service technologies is an added bonus.

Where is this job?
This job is located at Albuquerque, NM, USA
Job Qualifications
  • Strong Customer Service And Communication Skills

  • Excellent Organizational And Problem-Solving Abilities

  • Ability To Manage Multiple Projects And Tasks Simultaneously

  • Experience With Customer Service Software

  • Tools

  • And Processes

  • Knowledge Of Customer Service Principles And Practices

  • Ability To Analyze And Interpret Customer Data

  • Proven Ability To Develop Customer Relationships

  • Bachelor's Degree In Business Administration Or Related Field

Required Skills
  • Budgeting

  • Project Management

  • Training

  • Networking

  • Troubleshooting

  • Scheduling

  • customer service

  • Reporting

  • Systems administration

  • organizing

  • Staffing

  • Monitoring

  • Problem-Solving

  • Negotiating

  • Analyzing

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Site and Services Manager in Albuquerque, NM, USA is between $60,000 and $85,000 per year. This range varies depending on experience and education level. Additionally, the job market in Albuquerque is expected to grow by 6.2% over the next 10 years, which is higher than the national average growth rate of 5.2%.

Additional Information
Netflix is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 4th, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Netflix

Netflix, Inc. operates as an Internet subscription service company, which provides subscription service streaming movies and TV episodes over the Internet and sending DVDs by mail. The company operates its business through the following segments: Domestic streaming, International streaming and Domestic DVD. Netflix obtains content from various studios and other content providers through fixed-fee licenses, revenue sharing agreements and direct purchases. It markets its service through various channels, including online advertising, broad-based media, such as television and radio, as well as various partnerships.

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