New York Life

Accounts Payable & Reconciliation Representative

New York Life

17620 Walden Ave, Cleveland, OH 44128, USA
Full-TimeDepends on ExperienceEntry LevelAssociate
Job Description

Reconcile and apply incoming life insurance premium payments for group billing arrangements that may include adding or removing employees from group billing, new business payments, and group terminations and restorations. Conduct necessary research and outbound contact with companies and agents to secure outstanding requirements and resolve payment discrepancies. Answer inbound calls and e-mails from agents, policy owners, and employers while demonstrating the ability to quickly understand/anticipate the client’s needs and expectations. Interact professionally with clear and effective communication to set the appropriate expectations on timeline of deliverables; and conduct follow ups as needed. Develop and maintain business partnerships to ensure client’s needs are met, potential problems are averted, and service issues are managed proactively, accurately and effectively. Process financial and non-financial transactions using our workflow and administrative systems.

Where is this job?
This job is located at 17620 Walden Ave, Cleveland, OH 44128, USA
Job Qualifications
  • 2+ years of customer service and/or call center experience in the Financial Services, Banking, or Insurance industry preferred.

  • Preferred minimum two years’ experience with multiple software and system-based applications

  • Strong accountability and ability to provide exceptional customer service experience

  • Ability to multi-task and manage multiple and divergent priorities and deadlines

  • Bachelor’s degree preferred

Required Skills
  • MS Word

  • Time Management Skills

  • MS Excel skills

  • Analytical skills and aptitude

  • Accounting discrepancies and reconciliation

Soft Skills
  • Driven and self-motivated

  • Prioritizing skills

  • Communication Skills

  • Adaptability

  • Problem-solving and resourcefulness

  • Attention to detail and accuracy

  • Multi tasker

Compensation

According to JobzMall, the average salary range for a Accounts Payable & Reconciliation Representative in 17620 Walden Ave, Cleveland, OH 44128, USA is between $35,907 and $44,099.

Additional Information
New York Life is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 24th, 2022
Apply BeforeMay 22nd, 2025
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About New York Life

New York Life Insurance Company is the third-largest life insurance company in the United States, the largest mutual life insurance company in the United States.

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