Nike

Retail Assistant

Nike

Santa Monica, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to the world of Nike, where passion, innovation, and excellence collide to create the ultimate brand experience. As a Retail Assistant, you will be an integral part of our team, providing exceptional customer service and representing the Nike brand with pride. We are looking for energetic and enthusiastic individuals who are driven by a love for sports, fashion, and all things Nike. If you are a team player with a positive attitude and a desire to learn and grow, then we want you to join us in inspiring and empowering our customers to reach their full potential.

  1. Greet and welcome customers into the store with a friendly and positive attitude.
  2. Provide exceptional customer service by actively listening to and addressing customer needs and concerns.
  3. Demonstrate extensive knowledge of Nike products, promotions, and brand values to assist customers with their purchases.
  4. Maintain a clean and organized store environment, including restocking and merchandising products.
  5. Operate the cash register and handle customer transactions accurately and efficiently.
  6. Collaborate with team members to achieve sales goals and ensure a positive shopping experience for customers.
  7. Continuously develop and maintain a thorough understanding of Nike products and stay updated on new releases and trends.
  8. Proactively seek out opportunities to enhance the customer experience, such as suggesting complementary products and services.
  9. Assist in inventory management, including receiving and processing shipments, and conducting stock checks.
  10. Uphold Nike's high standards of professionalism and brand representation at all times.
  11. Attend training and development sessions to improve product knowledge and customer service skills.
  12. Maintain a positive and inclusive work environment by promoting teamwork and diversity within the team.
  13. Adhere to all company policies and procedures, including safety and security protocols.
  14. Provide feedback to management on customer preferences and product trends to help improve the overall store experience.
  15. Continuously strive to meet and exceed sales targets and KPIs.
Where is this job?
This job is located at Santa Monica, CA, USA
Job Qualifications
  • Knowledge Of Nike Products And Brand: A Retail Assistant At Nike Must Have A Thorough Understanding Of The Company's Products And Brand In Order To Effectively Assist Customers And Provide Accurate Information.

  • Customer Service Skills: Excellent Customer Service Skills Are A Must For A Retail Assistant At Nike. This Includes The Ability To Communicate Effectively, Provide Personalized Recommendations, And Handle Customer Complaints Or Concerns.

  • Sales Experience: Previous Experience In Sales, Especially In The Retail Industry, Is Highly Desirable For A Retail Assistant At Nike. This Includes Experience With Point-Of-Sale Systems, Cash Handling, And Meeting Sales Targets.

  • Team Player: A Retail Assistant At Nike Must Be Able To Work Well As Part Of A Team. This Includes Collaborating With Other Team Members, Supporting And Helping Colleagues, And Maintaining A Positive And Professional Attitude In The Workplace.

  • Physical Fitness: As Nike Products Are Often Geared Towards Athletes And Active Individuals, A Retail Assistant Must Be Physically Fit And Able To Stand For Long Periods Of Time, Lift And Move Boxes, And Perform Other Physical Tasks As Needed.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • Adapt

  • Sales Techniques

  • Brand Representation

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Retail Assistant in Santa Monica, CA, USA is between $29,000 and $38,000 per year. This range can vary depending on factors such as the specific retail company, years of experience, and job responsibilities.

Additional Information
Nike is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 28th, 2024
Apply BeforeMay 22nd, 2025
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About Nike

Nike, Inc. is an American multinational corporation that is engaged in the design, development, manufacturing, and worldwide marketing and sales of footwear, apparel, equipment, accessories, and services.

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