Nike

Retail Lead

Nike

Memphis, TN, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about sports and driven to deliver exceptional customer experiences? Do you have a strong background in retail and a knack for leadership? Look no further, because Nike is seeking a dedicated Retail Lead to join our team! As a Retail Lead, you will play a key role in overseeing the daily operations of our store, managing a team of sales associates, and providing top-notch service to our customers. We are looking for someone who is energetic, organized, and has a proven track record of driving sales and delivering results. If you are ready to take the next step in your retail career, then we want to hear from you!

  1. Oversee daily operations of the retail store, ensuring all processes and procedures are followed efficiently and effectively.
  2. Manage and lead a team of sales associates, providing guidance, training, and support to ensure a positive and productive work environment.
  3. Develop and implement strategies to drive sales and meet or exceed store targets and goals.
  4. Provide exceptional customer service by greeting and assisting customers, resolving any issues or concerns, and ensuring a positive shopping experience.
  5. Create and maintain a visually appealing and organized store environment, following company merchandising guidelines.
  6. Monitor inventory levels and communicate any stock needs or concerns to upper management.
  7. Conduct regular performance evaluations and provide feedback and coaching to team members to help them reach their full potential.
  8. Ensure all company policies and procedures are followed, including safety and security protocols.
  9. Collaborate with other departments and teams within the company to share best practices and improve overall operations.
  10. Stay updated on industry trends and competitors to make strategic recommendations for the store.
  11. Act as a role model for the company's core values and promote a positive and inclusive work culture.
Where is this job?
This job is located at Memphis, TN, USA
Job Qualifications
  • Strong Leadership Skills: The Retail Lead Must Have Experience Leading A Team And Be Able To Effectively Delegate Tasks, Provide Direction And Set Goals.

  • Retail Experience: A Minimum Of 3-5 Years Of Retail Experience Is Required For This Position, Preferably In A Leadership Role. Knowledge Of Retail Operations, Customer Service, And Merchandising Is Essential.

  • Strong Communication Skills: The Retail Lead Must Have Excellent Communication Skills, Both Verbal And Written. They Must Be Able To Effectively Communicate With Team Members, Customers, And Upper Management.

  • Product Knowledge: A Deep Understanding Of Nike's Products, Including Their Features And Benefits, Is Necessary For This Role. The Retail Lead Must Be Able To Educate And Train Team Members On Product Knowledge To Provide Exceptional Customer Service.

  • Problem-Solving Ability: The Retail Lead Must Be Able To Quickly And Effectively Handle Any Issues That May Arise In The Store, Whether It Be With Customers, Inventory, Or Team Members. They Must Be Able To Think On Their Feet And Find Solutions To Problems Efficiently.

Required Skills
  • Inventory Management

  • Time Management

  • Product knowledge

  • Cash Management

  • customer service

  • Visual merchandising

  • Team Leadership

  • Market analysis

  • staff training

  • Sales Strategy

  • brand awareness

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Lead in Memphis, TN, USA is between $32,000 and $45,000 per year. However, this can vary depending on factors such as the size and type of retail store, the level of experience of the individual, and any additional responsibilities or bonuses offered. It is also possible for Retail Leads to earn higher salaries with more experience and in larger, higher-end retail establishments.

Additional Information
Nike is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 26th, 2024
Apply BeforeJanuary 14th, 2026
This job posting is from a verified source. 
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About Nike

Nike, Inc. is an American multinational corporation that is engaged in the design, development, manufacturing, and worldwide marketing and sales of footwear, apparel, equipment, accessories, and services.

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