Are you a passionate and driven engineer looking for an exciting opportunity to work with cutting-edge technology? Look no further than our open position for an IP Resident Engineer at Nokia! As a global leader in telecommunications, we are seeking a talented individual to join our team and provide expert support for our IP-based solutions. This role requires a strong technical background, excellent communication skills, and a customer-focused mindset. If you thrive in a dynamic and fast-paced environment, we want to hear from you!
- Providing expert technical support for IP-based solutions offered by Nokia.
- Collaborating with cross-functional teams to troubleshoot and resolve complex technical issues for customers.
- Conducting in-depth analysis of network performance and making recommendations for improvement.
- Staying updated on the latest technology trends and advancements in the telecommunications industry.
- Communicating with customers to understand their needs and provide timely and effective solutions.
- Developing and maintaining strong relationships with customers to ensure their satisfaction and retention.
- Participating in the planning and implementation of new IP-based solutions for customers.
- Conducting training sessions and workshops to educate customers on the use and maintenance of Nokia's IP-based solutions.
- Identifying opportunities for process improvements and implementing them to enhance efficiency and customer experience.
- Representing Nokia at industry events and conferences to showcase our IP-based solutions and build brand awareness.
- Collaborating with sales teams to provide technical expertise during pre-sales activities and contribute to winning new business.
- Keeping up-to-date documentation of technical issues, resolutions, and customer interactions for future reference.
- Adhering to company policies, procedures, and best practices for delivering high-quality support and services to customers.
- Continuously seeking opportunities for personal and professional development to enhance skills and knowledge in the field of IP-based solutions.
Bachelor's Degree In Electrical Engineering, Computer Science, Or Related Field.
Minimum Of 3 Years Experience In Ip Networking, Preferably With Nokia Equipment.
Strong Understanding Of Tcp/Ip, Routing Protocols (Bgp, Ospf), And Network Security.
Experience With Network Design, Implementation, And Troubleshooting For Large-Scale Ip Networks.
Proficiency In Using Network Monitoring And Diagnostic Tools, Such As Wireshark And Snmp.
Quality Assurance
Project Management
Vendor Management
Network Security
Performance optimization
Customer Support
Network troubleshooting
Technical Documentation
IP routing
Network design
Network Monitoring
System integration
Communication
Conflict Resolution
Customer Service
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a IP Resident Engineer in United States is between $66,000 to $120,000 per year. This can vary based on a number of factors, including location, industry, experience, and education level. Some IP Resident Engineers may also receive bonuses or additional benefits as part of their compensation package.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Nokia Corporation is a Finnish multinational telecommunications, information technology, and consumer electronics company, founded in 1865.
Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started