Nordstrom

Asset Protection - Agent

Nordstrom

Torrance, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Nordstrom, where we value our customers' safety and security above all else. We are currently seeking a dedicated and detail-oriented individual to join our team as an Asset Protection Agent. In this role, you will play a crucial role in protecting our company's assets, ensuring the safety of our employees and customers, and promoting a positive and secure shopping experience. We are looking for someone with a keen eye for detail, strong communication skills, and the ability to handle high-pressure situations with grace and professionalism. If you are passionate about keeping people safe and ensuring the success of a renowned retail brand, then we want to hear from you.

  1. Monitor Store Activity: The primary responsibility of an Asset Protection Agent is to monitor store activity and ensure the safety and security of all customers and employees. This includes regularly patrolling the store, monitoring surveillance footage, and responding to any potential security threats.
  2. Identify and Investigate Suspicious Behavior: The Asset Protection Agent is responsible for identifying and investigating any suspicious behavior or activities within the store. This may include monitoring customers who appear to be shoplifting or employees who are engaging in fraudulent behavior.
  3. Enforce Store Policies: As the first line of defense for the store, the Asset Protection Agent is responsible for enforcing store policies and procedures. This includes checking receipts at the door, ensuring proper security measures are in place, and addressing any potential policy violations.
  4. Collaborate with Management: The Asset Protection Agent works closely with store management to identify and address potential security risks. This may include providing recommendations for improving security measures or assisting with investigations of employee misconduct.
  5. Maintain Safety Equipment: It is the responsibility of the Asset Protection Agent to ensure all safety equipment, such as cameras and alarms, are in proper working order. This may include conducting regular equipment checks and reporting any malfunctions to management.
  6. Respond to Emergencies: In the event of an emergency, the Asset Protection Agent is responsible for taking immediate action to ensure the safety and security of all individuals in the store. This may include contacting emergency services, evacuating the store, or assisting with any necessary first aid.
  7. Train Store Employees: The Asset Protection Agent may be responsible for training store employees on security protocols and procedures. This ensures that all employees are aware of their role in maintaining a safe and secure store environment.
  8. Maintain Confidentiality: As an Asset Protection Agent, it is crucial to maintain confidentiality when handling sensitive information related to security threats or investigations. This includes following proper protocol for documenting and reporting any incidents.
  9. Stay Informed: The Asset Protection Agent is responsible for staying informed about
Where is this job?
This job is located at Torrance, CA, USA
Job Qualifications
  • Experience In Loss Prevention: Prior Experience In A Loss Prevention Or Asset Protection Role, Preferably In A Retail Setting, Is A Must-Have Qualification For This Position. This Includes Knowledge Of Cctv Systems, Alarm Systems, And Other Security Measures.

  • Strong Communication Skills: As An Asset Protection Agent, You Will Be Required To Communicate With Customers, Store Employees, And Law Enforcement Personnel. Therefore, Excellent Communication Skills, Both Verbal And Written, Are Essential.

  • Knowledge Of Retail Operations: A Successful Asset Protection Agent Should Have A Good Understanding Of Retail Operations, Including Inventory Management, Point Of Sale Systems, And Store Layout. This Knowledge Will Help In Identifying Potential Security Threats And Preventing Losses.

  • Attention To Detail: The Ability To Pay Attention To Details And Spot Inconsistencies Is Crucial In Identifying Potential Theft Or Fraud. A Successful Asset Protection Agent Should Be Detail-Oriented And Have A Keen Eye For Suspicious Behavior.

  • Physical Fitness: This Job May Require Standing For Long Periods, Walking Around The Store, And Occasionally Apprehending Suspects. Therefore, A Certain Level Of Physical Fitness Is Necessary To Perform The Duties Of An Asset Protection Agent Effectively.

Required Skills
  • Communication

  • Attention to detail

  • Crisis Management

  • Conflict Resolution

  • customer service

  • Risk assessment

  • Teamwork

  • Loss prevention

  • Analytical

  • Surveillance

  • Investigative Techniques

  • Physical Fitness

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Asset Protection - Agent in Torrance, CA, USA is $35,000-$45,000 per year. This may vary depending on the specific company, experience level, and other factors.

Additional Information
Nordstrom is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 22nd, 2024
Apply BeforeMay 22nd, 2025
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About Nordstrom

Nordstrom, Inc. is a U.S. luxury department store chain founded in 1901 by John W. Nordstrom and Carl F. Wallin. It originated as a shoe store, and evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.

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