Nordstrom

Assistant Manager

Nordstrom

Newark, NJ, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We are looking for an experienced and passionate Assistant Manager to join our team at Nordstrom. Our ideal candidate will bring a strong background in retail management, excellent customer service skills, and a commitment to team collaboration. You will be responsible for helping to ensure the store runs smoothly and efficiently while helping to oversee and support our sales team.Required Qualifications:• Minimum 2 years of retail management experience• Demonstrated ability to motivate, lead, and develop team members• Ability to handle customer inquiries and complaints• Excellent written and verbal communication skills• Ability to work in a fast-paced environment• Exceptional organizational skills• Strong knowledge of retail industry trends• Proficiency in Microsoft Office and Point of Sale systemsWe are looking for a talented and dedicated individual who will thrive in a customer-focused environment and help us to provide the best possible shopping experience to our customers. If you are a driven and enthusiastic leader, this is an excellent opportunity for you to grow and develop your career with us.

Responsibilities:

• Provide leadership and guidance to the sales team to ensure team goals and objectives are met

• Monitor and evaluate team performance on a regular basis

• Develop and implement strategies to improve customer service and increase sales

• Supervise daily operations to ensure compliance with company policies and procedures

• Develop and maintain strong relationships with customers and vendors

• Develop and implement marketing strategies to drive customer traffic

• Monitor inventory levels and ensure product availability

• Analyze customer feedback and take corrective action as needed

• Train and educate team members on product knowledge, customer service, and operational procedures

• Handle customer inquiries and complaints in a timely and professional manner

• Develop and implement staff schedules to ensure proper coverage

• Develop and maintain a safe and clean environment for customers and staff

• Ensure compliance with all safety regulations and laws

Where is this job?
This job is located at Newark, NJ, USA
Job Qualifications
  • Strong Interpersonal Skills

  • Ability To Multi-Task

  • Excellent Verbal And Written Communication Skills

  • Knowledge Of Customer Service Principles And Practices

  • Ability To Lead A Team

  • Ability To Use Sound Judgment And Problem-Solving Skills

  • Proven Ability To Create A Positive Customer Experience

  • Proficient In Microsoft Office Suite Or Equivalent Software

Required Skills
  • Budgeting

  • Training

  • Networking

  • Planning

  • Communication

  • Sales

  • Scheduling

  • Leadership

  • customer service

  • Merchandising

  • Collaboration

  • Organization

  • Motivation

  • Problem-Solving

  • Delegation

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • collaboration

  • Adaptability

  • Initiative

Compensation

According to JobzMall, the average salary range for a Assistant Manager in Newark, NJ, USA is $53,000 to $68,000 per year. This range is based on data collected from employers and anonymous employees in Newark, NJ, USA.

Additional Information
Nordstrom is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 12th, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Nordstrom

Nordstrom, Inc. is a U.S. luxury department store chain founded in 1901 by John W. Nordstrom and Carl F. Wallin. It originated as a shoe store, and evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started