Nordstrom

Beauty Concierge

Nordstrom

Las Vegas, NV, USA
Full-TimeDepends on ExperienceMid-LevelHigh school or equivalent
Job Description

Welcome to Nordstrom! We are currently seeking a Beauty Concierge to join our team and provide exceptional customer service in our beauty department. As a Beauty Concierge, you will serve as the first point of contact for our customers, providing personalized recommendations and assisting with product selection. We are looking for a passionate and knowledgeable individual with a strong background in the beauty industry. If you have a love for beauty and a desire to create a memorable shopping experience for our customers, we want to hear from you.

  1. Greet and welcome customers to the beauty department with a friendly and positive attitude.
  2. Serve as the first point of contact for customers and provide excellent customer service at all times.
  3. Engage with customers to understand their needs and preferences, and provide personalized product recommendations.
  4. Assist customers with product selection, including demonstrating and explaining product features and benefits.
  5. Maintain a high level of knowledge about current beauty trends, products, and brands sold in the store.
  6. Keep up-to-date on all promotions, sales, and events happening in the beauty department and communicate them to customers.
  7. Build and maintain strong relationships with customers to ensure a personalized and memorable shopping experience.
  8. Handle customer inquiries and complaints in a professional and timely manner.
  9. Utilize the store's technology and resources to provide accurate product information and process transactions.
  10. Collaborate with team members, including beauty advisors and sales associates, to achieve department and store sales goals.
  11. Ensure the beauty department is well-stocked, organized, and visually appealing at all times.
  12. Adhere to all company policies, procedures, and safety standards.
  13. Continuously strive to improve customer satisfaction and provide feedback to management on ways to enhance the shopping experience.
  14. Attend training and development sessions to enhance product knowledge and customer service skills.
  15. Maintain a clean and hygienic work area, following all sanitation and safety guidelines.
Where is this job?
This job is located at Las Vegas, NV, USA
Job Qualifications
  • Knowledge And Passion For Beauty Products And Trends: A Successful Beauty Concierge At Nordstrom Should Have A Deep Understanding Of Different Beauty Products, Brands, And Trends. They Should Also Be Able To Recommend Products And Provide Beauty Advice To Customers.

  • Excellent Customer Service Skills: As A Beauty Concierge, You Will Interact With Customers On A Daily Basis. Therefore, It Is Important To Have Excellent Communication And Interpersonal Skills To Provide Top-Notch Customer Service And Build Strong Relationships With Clients.

  • Sales And Upselling Experience: The Main Goal Of A Beauty Concierge Is To Sell Products And Services To Customers. Therefore, Having Experience In Sales And Upselling Techniques Is Crucial For This Role.

  • Organizational And Multitasking Abilities: Nordstrom Beauty Concierges Are Responsible For Managing The Beauty Department And Ensuring Everything Runs Smoothly. This Requires Strong Organizational Skills And The Ability To Multitask Effectively.

  • Flexibility And Adaptability: Working As A Beauty Concierge At Nordstrom May Involve Long Hours, Weekends, And Holidays. Therefore, Candidates Should Be Flexible And Adaptable To Work In A Fast-Paced, Ever-Changing Environment.

Required Skills
  • Communication

  • Time Management

  • Product knowledge

  • Problem Solving

  • customer service

  • Styling

  • Brand Ambassadorship

  • personal

  • Makeup Application

  • Sales Techniques

  • Trend Forecasting

  • Skincare Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Beauty Concierge in Las Vegas, NV, USA is between $28,000 and $45,000 per year. However, this can vary depending on the specific company, location, and level of experience. Some Beauty Concierges may also earn additional income through tips or commissions.

Additional Information
Nordstrom is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 22nd, 2024
Apply BeforeMay 22nd, 2025
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About Nordstrom

Nordstrom, Inc. is a U.S. luxury department store chain founded in 1901 by John W. Nordstrom and Carl F. Wallin. It originated as a shoe store, and evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.

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