Nordstrom

Beauty Concierge

Nordstrom

Frisco, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Nordstrom, where we believe in providing our customers with a luxurious and personalized shopping experience. We are currently seeking a Beauty Concierge to join our team and help us exceed our customers' expectations in the beauty department. Are you passionate about beauty and skincare? Do you have a strong customer service background? If so, we want to hear from you! As a Beauty Concierge, you will play a vital role in providing exceptional service and expertise to our customers while also representing our brand with professionalism and style. Join us in this exciting and rewarding role and be a part of our Nordstrom family.

  1. Greet and welcome customers to Nordstrom Beauty department with a warm and friendly attitude.
  2. Provide personalized and luxurious shopping experience for customers by understanding their needs and preferences.
  3. Demonstrate strong knowledge and expertise in beauty and skincare products to assist customers in making informed purchasing decisions.
  4. Maintain a high level of professionalism and represent the Nordstrom brand image to customers.
  5. Utilize strong communication skills to effectively engage and build rapport with customers.
  6. Handle customer inquiries, complaints, and requests in a prompt and professional manner.
  7. Stay updated on current beauty trends and products to continuously improve service and knowledge.
  8. Collaborate with other team members and departments to ensure a seamless shopping experience for customers.
  9. Maintain a clean and organized work area to reflect the luxury and high standards of Nordstrom.
  10. Meet and exceed sales targets by actively promoting products and services to customers.
  11. Uphold Nordstrom's customer service standards and values in all interactions with customers.
  12. Continuously seek opportunities to improve and enhance the customer experience in the beauty department.
  13. Attend training sessions and workshops to stay updated on products and techniques.
  14. Adhere to all company policies and procedures, including health and safety regulations.
  15. Contribute to a positive and inclusive work environment by supporting and collaborating with team members.
Where is this job?
This job is located at Frisco, TX, USA
Job Qualifications
  • Extensive Knowledge Of Beauty Products And Trends: A Beauty Concierge At Nordstrom Must Possess A Deep Understanding Of The Beauty Industry, Including Knowledge Of Various Products, Brands, And Trends.

  • Excellent Customer Service Skills: This Position Requires Exceptional Interpersonal And Communication Skills To Provide A Personalized And Positive Experience For Customers.

  • Sales And Marketing Experience: As A Beauty Concierge, One Must Be Able To Effectively Promote And Sell Products, As Well As Create And Execute Marketing Strategies To Drive Sales.

  • Strong Organizational And Multitasking Abilities: The Role Of A Beauty Concierge Involves Managing Multiple Tasks And Clients Simultaneously, So Candidates Must Be Highly Organized And Efficient.

  • Professional Appearance And Demeanor: Nordstrom Takes Pride In Its High-End, Luxury Brand Image, And A Beauty Concierge Must Uphold This Standard By Maintaining A Polished And Professional Appearance And Demeanor At All Times.

Required Skills
  • Communication Skills

  • Time Management

  • Product knowledge

  • Attention to detail

  • customer service

  • Makeup Application

  • Sales Techniques

  • Trend Forecasting

  • Skincare Knowledge

  • Product Recommendations

  • Fashion Expertise

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Beauty Concierge in Frisco, TX, USA is $37,000 - $50,000 per year. This can vary depending on factors such as experience, skills, and the specific employer. Additionally, the salary may also include bonuses, commissions, and other benefits.

Additional Information
Nordstrom is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 22nd, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Nordstrom

Nordstrom, Inc. is a U.S. luxury department store chain founded in 1901 by John W. Nordstrom and Carl F. Wallin. It originated as a shoe store, and evolved into a full-line retailer with departments for clothing, footwear, handbags, jewelry, accessories, cosmetics, and fragrances.

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